Agency Insurance Company

Agency Insurance Company

Insurance Providers

7450 Coca Cola Drive ,
Hanover, MD, 21076

+1 (800) 492-5629

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Business details for Agency Insurance Company


Hours Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Latitude: 39.1902545 Longitude: -76.7284512

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Ratings and Reviews for Agency Insurance Company


Reviews


Leave a review about the Agency Insurance Company company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.

2.6

10 reviews

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a year ago
Lakeshia Arrington for Agency Insurance Company
My tires were stolen twice I has absolutely no problems with insurance payments. The check was mailed to my home both times to pay the shop. I paid the deductible and was in my way. Customer service was great!

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a year ago
Straight Forward Services LLC for Agency Insurance Company
Every representative I spoke to kept talking over me; how can I correct the invalid information you keep pulling up? Towing service never showed up, on day 2 of trying to get my vehicle towed. Roadside assistance and claims like to bounce you back and forth because no one seems to know their job duties. Horrible experience. Hope I never need to use their services again

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a year ago
Harley Stine for Agency Insurance Company
Agency claims adjuster Joe Wolf fairly and efficiently assessed and settled my recent auto damage claim. Responsive and reliable Joe Wolf is supremely professional.

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a year ago
Kyralee for Agency Insurance Company
Terrible claims experience. I tried regularly to get a hold of the claims adjuster to no avail. When I called customer service in the claims department they told me I wasn’t allowed to speak with a supervisor. They would not provide me with a supervisors number. They would not provide a supervisors email. They were not allowed to transfer me to a supervisor. That I had to file a claim complaint through the adjuster that I couldn’t get a hold of. They would not get the claim reassigned to a new party for handling. Still unresolved.

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a year ago
Ryan B for Agency Insurance Company
This company will 100% overcharge and steal your money. They overcharged us by almost $5000. They agreed to give us half of it back in a refund and now they are saying they will not give us a refund. Debbie is the worst person to deal with. She has no clue what she is doing. She laughed when I asked her about the refund that they already promised us to receive in 14 days (never happened). They are all around a horrible company and scam Artist. She told me even though I traded in a vehicle that I still have to pay insurance on it for another 3 months even though I do not have it. She is delusional. I promise this company will 100% steal your money from you. Stay far away from them.

Reply
4 years ago
VengeanceZ for Agency Insurance Company
If your trying to save money forget it. They try to fork every penny out of you. If you love to spend money by all means go with this company but if you like to SAVE go with another insurance company...this company is a complete joke. Just look at all the reviews...it really has (while your reading this) more 1 stars than 5....

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4 years ago
Mrs. Niner for Agency Insurance Company
My family was in our car when a vehicle in front of us swerved into the oncoming traffic. The car headed towards us lost control of their vehicle and hit our door. It's literally scratched and a small dent with the paint chipped. The company said our car is considered a totalled loss. So we can either salvage our car and get 700.00 and have an undriveablr car because In PA you can not legally drive a salvage car, or we can sell our car to them for around 1,500.. what a freaking joke. I pay 300.00a month for car insurance for one car for apparently nothing. This company is a complete sham. Do not use this company.

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4 years ago
So Passionate Honda Life for Agency Insurance Company
The customer service here has always been a exceptional experience! They are always extremely nice, and all around awesome! I definitely recommend AIC!

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4 years ago
Darrell W. for Agency Insurance Company
Just got off the phone with this company after one of their clients hit my Parked car. They obviously use the lowest estimate and Totaled my car. I have to buy my car back at their salvage price. And I have to pay to get "their" paperwork notarized. The agent Rebekah Tate in Maryland was so condescending calling my 2006 car OLD, because she rips people off to pay for her newer car. Now they'll charge the guy who hit me for all the costs they pay out + interest. While they continue to collect fees from every client who never has an accident. What a RIP off "Insurance Co. Are.

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4 years ago
Neal Tatterson for Agency Insurance Company
I have been working with AIC for over 15 years and they offer great service to their customers and they are constantly trying to improve their rates and products. They are always willing to help their customers when there is a payment issue and they will be there when you need them for a claim. Excellent company.

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