AK Services Driver Testing - Brighton

AK Services Driver Testing - Brighton

CDL Schools

10590 Grand River Avenue ,
Brighton, MI, 48116

+1 (810) 220-8110

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Business details for AK Services Driver Testing - Brighton


Hours Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Latitude: 42.517254 Longitude: -83.7436874

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Ratings and Reviews for AK Services Driver Testing - Brighton


Reviews


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3.4

5 reviews

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2 years ago
Erica Jagotka for AK Services Driver Testing - Brighton
One of the best experience. Very professional and patient with my son. The instructor, Justin took his time to explain everything about the road test and what he was looking for. After the test was over, Justin did an amazing job at explaining why points were taken off and most importantly, provided learning opportunities. Highly Recommend!!

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2 years ago
awallace518 for AK Services Driver Testing - Brighton
My daughter was not allowed to take the test because the horn on her car did not function properly. She then chastised her for the hood on the car being dented. The car was in a minor accident before we purchased it. It was inspected by the dealership to be in perfect order aside from the horn. As if that wasn't enough, my daughter is 18 and has a temporary drivers license that does not require her to drive with an adult. The instructor told her over the phone that we did not have to be with her for the test. The moment she arrived at the school, she was berated for us not being there. Rude, unprofessional, disrespectful and two faced. I don't know what kind of instructor you are but you certainly know NOTHING about how to treat a paying customer. And yes, I am aware that AK is a "state sponsored" school and your not there to be nice. That doesn't mean you you're required to be insensitive. State sponsored school or not, it is first and foremost a business with paying customers. We could have come back with one of our cars and gone with her had you been respectful. Now you have lost our business and the business of everyone we know. Not that you care. In response to your response, how terrible for you to have to come in on your day off and spend 5 minutes chastising someone. My daughter actually had to call off of work to go take this test so she missed out on a day's pay, so I guess that makes you even. She gained nothing out of it as well. Obviously. Like I said, DISRESPECTFUL. I just spoke to a friend who happens to work at the Secretary of State's office. My daughter's temporary license is not a learner's permit. It is not illegal for her to drive by herself. It is a temporary license so I guess that means you're not as knowledgeable as I think you are which tells me what kind of instructor you are. Like I said, UNPROFESSIONAL. She also told me that you said over the phone that you have never failed a student. I find it odd that I see dozens of reviews on multiple websites regarding your business failing students. Like I said, TWO-FACED. I stand by my original review. Like I said, just plain RUDE. You actually have the audacity to sit there and claim that you were doing us a favor by not charging us $20 for a fee regarding a service that you did not provide. What kind of sense does that make? If you had charged her that $20, I would have come and collected it. To top it all off you missed the entire point of this review. I understand that the horn is necessary. I understand that I didn't read the text. That's all on me as her father. My problem was with your nasty attitude. Dealing with customers is obviously not your strength. And I get very defensive when my kids are mistreated by someone who believes they are in a position of authority. Had you been professional, we would have returned with the proper vehicle. I have no doubt that the next company we go through will be better. Can't get any worse.

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3 years ago
Jared Allen for AK Services Driver Testing - Brighton
the guy was awesome. i had a great experience and learned a few more things i didn’t even know. i HIGHLY recommend for anyone who needs there test to be taken. if you fail it’s all on you, no one else’s fault, they clearly make sure you know what you have to do before hand.

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3 years ago
WILLIAM AULDS for AK Services Driver Testing - Brighton
I’m not gonna lie I failed my first test but after listening to the advice and getting the motivation to take the second test, I passed! Still excited after passing the test but anyways I do recommend AK Services for taking your road test!

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3 years ago
Steven Velfling for AK Services Driver Testing - Brighton
If I could give zero stars I would. After completing the drivers exam, the instructor informed me that he was failing me on the count that I ran a stop sign on one of the routes in Brighton near the Starbucks off of Grand River. That was impossible as I stopped at both stop signs and the red light following the signs. And if I did run the stop sign, why didn't the instructor inform me of my error and end the exam right then and there? I called the office to express my disappointment in the false accusations and I was met with additional reasons why I failed the drivers exam that was not told to me by the instructor: going over the speed limit multiple times, passing unsafely, etc. None of these events happened, much like running the stop sign. This was obviously a scam to double dip in payment to make up for losses during the Covid-19 crisis. Don't go to these people and get screwed like I did. I will be going through someone else to take the drivers exam.

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