Black Hills Truck & Trailer

Black Hills Truck & Trailer

Truck Sales Truck Parts Sales Stores Truck Repair Shops

2910 East Mall Drive ,
Rapid City, SD, 57701

+1 (605) 343-2812

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Business details for Black Hills Truck & Trailer


Hours Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed
Categories car_repair
store

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Latitude: 44.1032357 Longitude: -103.1678169

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Ratings and Reviews for Black Hills Truck & Trailer


Reviews


Leave a review about the Black Hills Truck & Trailer company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.

3.8

10 reviews

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2 years ago
Abboman for Black Hills Truck & Trailer
I don’t normally leave reviews but I just had to. I even took the time to make a google account just for this one. I would give them zero stars if I could. I’ve been going to black hills truck and trailer for years as they are this areas KW dealer. Every time I do I want to quite my job as a mechanic. The parts department is a disaster. They must have horrible management as it seems like they always have new people. It just took me an hour to get filters for a service. How are they still in business. I sure hope they get new management as I believe the parts people are just a reflection of there leadership. I hope the owner or whoever can make the changes needed reads this and takes my advice to fix the parts department. It’s so slow and the parts don’t seem to be organized. I will be saving the part numbers and going freightliner for filters from now on. Unfortunately I’m sure I’ll have to go back for something.

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2 years ago
Shane Kellogg for Black Hills Truck & Trailer
The only reason they get 1 star is so I can leave this very helpful review. Took our Volvo in, they quoted us $6500 to fix it. Been down this road with them a few times, but never had another mechanic for 2nd opinion. Took it all the way to Lancaster, OH to Breakers & it took Andy 2 minutes to find the problem. A broken wire that he spliced. Took it on a test drive, after 10 mi the lights went off & the codes cleared. Beware, fellow truck drivers- Volvo is not competent or they are knowingly screwing us all over. Either way, we’re done getting raked over the coals by Volvo. That goes for all “certified technicians” regardless of make. We need more people like us that take their trucks to get a second opinion, so the playing field evens out. From now on, we’re going to test these companies and see which ones are bottomfeeders. VOLVO IS AT THE TOP OF THE LIST. Good riddance to bad rubbish.

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2 years ago
BobKaren Brown for Black Hills Truck & Trailer
Very knowledgable staff.

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2 years ago
Nancy Hogue for Black Hills Truck & Trailer
RV needed service. Great service with fantastic customer service. Easy in and out for our big rig.

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2 years ago
Tony Lemon for Black Hills Truck & Trailer
The staff here are amazing!! From the parts counter to the service techs to Brad, the manager. These guys went above and beyond the call of duty to get me back on the road as quickly and painlessly as possible. I would definitely stop there again, and would recommend them to anyone needing truck service or parts.

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4 years ago
Mitch Nelson for Black Hills Truck & Trailer
Very helpful, fast. And even squeezed me in to do a brake chamber when they were full up!

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4 years ago
Mun Son Lyons for Black Hills Truck & Trailer
Fast and efficient! Friendly, courteous...gave me a ride to/from motel, free coffee, TV. Nice.

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4 years ago
Night Storm Logistics Corp for Black Hills Truck & Trailer
Went there with a transmission issue. Spent several hrs waiting on a diagnosis. I was told it was my batteries and to come back the next day. That night I replaced all batteries myself. Came back the next day 2 hrs later they tell me they can’t find anything wrong must have been the batteries. Paid $900 for a diagnosis that should have taken 30 min. The best part is we left the shop and 20 miles later we sit on the side of the road again. The transmission was failing. I call and tell him we will be right back. The shop manager say well we already have 2 trucks in you will need to wait. I told him we would be waiting for a call. It’s been a week and no phone call! We gave up and limped it to a real shop. They had the transmission out and diagnosed in less than a hr. My advice is keep rolling to Sioux Falls if you can! This place will just take your money and laugh. And the drivers lounge is nasty and small.

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4 years ago
Jay B for Black Hills Truck & Trailer
Wonderful place, great people, prompt service, none of the usual bill padding. Highly recommended.

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5 years ago
AOS LOGISTICS for Black Hills Truck & Trailer
Very professional and great service. Brent is really easy to deal with and also helpful. with my truck being broken and out of service for over a week i really thought i would take a huge hit with the bill. They understood my situation and helped me out which made my day much better. thanks guys keep up the good work.

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