TLG Peterbilt - Great Lakes

Great Lakes Peterbilt, TLG Peterbilt - Great Lakes

Truck Sales Truck Parts Sales Stores Truck Repair Shops

5900 Southport Road ,
Portage, IN, 46368

+1 (219) 763-7227

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Business details for TLG Peterbilt - Great Lakes


Hours Monday: 7:00 AM – 11:30 PM
Tuesday: 7:00 AM – 11:30 PM
Wednesday: 7:00 AM – 11:30 PM
Thursday: 7:00 AM – 11:30 PM
Friday: 7:00 AM – 11:30 PM
Saturday: 6:00 AM – 4:30 PM
Sunday: Closed
Categories car_repair
store

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Latitude: 41.602332 Longitude: -87.186174

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Ratings and Reviews for TLG Peterbilt - Great Lakes


Reviews


Leave a review about the TLG Peterbilt - Great Lakes company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.

3.8

10 reviews

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a year ago
Matthew Elmore for TLG Peterbilt - Great Lakes
Got my oil changed there today 8-9-22 they took nearly 4 hrs to do they lost the key to my truck and then they didn't put the oil cap back on now I'm stuck on the pa turn pike with no way of getting oil until the morning this is some bull

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a year ago
Chris Click for TLG Peterbilt - Great Lakes
I just recently needed the services of Great Lakes Peterbilt. Ryan & Jason in Parts, along with Charles in Service were more than helpful, for getting me back on the road. Ryan worked through his lunch break to get my parts, (Running to another facility), printing diagrams for installation and Jason kept me up to date on parts availability and was very professional addressing my concerns. Charles pulled a tech off of one job in order to get me rolling, not to mention keeping Service open long enough to finish my service work. I will not hesitate going back to this facility for any additional service work or parts that I may need in the future. 5 🌟 service no question.

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a year ago
Jon Jamshedov for TLG Peterbilt - Great Lakes
GREAT PLACE TO GET YOUR TRUCK FIXED We took out 579 there because of transmission issues, another dealer was zero help (JX Peterbilt) TLG took the truck in and found the problem gear damaged and they fixed everything in a week and we we're back on the road. Jerry at the service department was excellent help he kept us informed and updated through out the whole time.

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a year ago
Satveer Dhillon for TLG Peterbilt - Great Lakes
Needed front crank seal for cat which no one had national shortage called various dealerships from ohio to north dakota no one had but TLG said YES paid right way online link and picked up later in evening , part was ready on counter with Invoice. 233180GL parts guy was best in customer service forgot his name, he said yes available when he had seen physically part in stock. I had appointment made at cat dealer to replace even they couldn't source the seal to replace. At end Thankyou so much for parts management and parts guy.

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3 years ago
James Elmore for TLG Peterbilt - Great Lakes
I have been calling the past week and a half for parts for the small fleet of trucks I have. The young lady in parts, I believe her name was Crystal.. she has been amazing at helping me locate what I need. She has gone the extra mile and sent me diagrams for wiring harnesses so we can narrow down what pigtails I need. She has been super and patient while helping and sometimes these “silent workers” or midnight folks don’t get enough recognition for their hard work. By far one of the best parts people I have spoke with in such a long time. I’ll be coming back for certain! Thanks again Crystal!

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3 years ago
Thomas Buckalew for TLG Peterbilt - Great Lakes
I have called numerous times this week looking for parts for 6NZ and it’s been well into the late night early morning hours. The gal, Krystal they have working midnights has gone above and beyond to help find the parts I need. She has been the best parts person on midnights this location has had in a long time. She is always super friendly, courteous and absolutely does not give up until she finds what I’m looking for. I will go out of my way to call or stop at this location for parts hands down.

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3 years ago
Richard McDowell for TLG Peterbilt - Great Lakes
I can not express enough, how thankful I am that the team at TLG - Great Lakes, conducts business the way that they do. They have become my regular shop for maintenance (scheduled or not!). They are fast and efficient. I also never feel taken advantage of when I look at the labor portion of the bill and the quality of work is above and beyond any other shop I have had experience with. Many thanks to the entire team

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5 years ago
Roko MakUsa for TLG Peterbilt - Great Lakes
i was bought "new adequate, full charged bla bla batteries"...then, i was pay for 30 min charging..engine is running for 48 hours..engine shot down..another payment for jumping...now truck is "dead" at truck stop...don`t buy parts, accessories, don`t leave your truck..avoid this place...

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5 years ago
Edjah Man man man for TLG Peterbilt - Great Lakes
Great shop. Excellent employees! I don't understand the negative reviews. I had an extremely positive experience with Jody and the rest of the shop personal. I was only down for about 24 hrs, which was fine, as I was heading home. They gave me a ride back and forth to the really nice motel which I appreciated a lot. While I was picking up my tractor, I purchased some things at the parts department and they were fast and extremely professional as well. Great dealer! Thank you all. Thank you for fixing my 579!

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6 years ago
George Bimbasa for TLG Peterbilt - Great Lakes
Very unprofessional you go there and come back WITH MORE DAMAGE to your truck they do not know what they are doing ! They are testing stuff on your truck probably learning on it ! I had a Peterbilt 387 there i got a call it felt down from the jack stands alot of damage they fixed the damage but they damaged the alternator i changed it myself cause i didnt want to lose more time . When i took the truck on the road the ABS came on i came back and told them that the ABS is on they temporarly fixed it when i almost got home the ABS came on then i had some health problems came back with the truck almost 1 year later didnt move it from home in that time came back with it told them the story they said first you pay the labour 108$ for 1 hour and half and i will pay the parts then after argue they said ok i will pay the labour and you the parts so i just ok just to get out of there ! After waiting the i told them pull the truck out cause a senzor to replace would take only 10 min NOT 1 HOUR AND HALF !!! They try to steal money they do not know what they are doing . And i still have the ABS problem . Plus when they put the truck in the shop they just sit have a drink chat and do nothing and then CHARGE YOU A LOT OF $$$ .STAY CLEAR OF THEM LET THEM CLOSE THE LIGHTS FOREVER ON THAT PLACE . I am not going to stay and wright a full story here cause i have to work and all that but STAY CLEAR OF THEM THEY ARE A RIP OFF AND THEY DONT FIX NOTHING

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