JX Truck Center - Grand Rapids

JX Truck Center - Grand Rapids, JX Peterbilt - Grand Rapids

Truck Sales Truck Parts Sales Stores Truck Repair Shops

4800 Clyde Park Avenue Southwest ,
Wyoming, MI, 49509

+1 (616) 532-3654

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Business details for JX Truck Center - Grand Rapids


Hours Monday: 6:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 3:30 PM
Sunday: Closed
Categories finance
car_repair
store

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Latitude: 42.8770891 Longitude: -85.6839245

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Ratings and Reviews for JX Truck Center - Grand Rapids


Reviews


Leave a review about the JX Truck Center - Grand Rapids company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.

3.7

10 reviews

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This is one of the best dealerships I've been to. The customer service is outstanding. I regrettably didn't get the service writer's name who worked with us, but she was wonderful about constantly keeping us updated and explaining everything that was being done with the truck thoroughly. They pulled my truck into the shop the day I arrived, which was incredible and unexpected, and diagnosed the issue quickly. It was fixed in two days. The staff were transparent throughout the process and explained the problem with the truck in a way that I could easily understand. I was back on the road much sooner than I'd initially expected!

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2 years ago
Tim's Towing for JX Truck Center - Grand Rapids
A huge THANK YOU, to Adam in service! One of our trucks had a couple lights pop up on the dash. Knowing our truck couldn't be down for an extended amount of time he got the truck right in! The communication was great, the work was thorough and very detail oriented! Our truck was repaired in a very timely matter! If we need anything in the future, we will be back!

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2 years ago
Goran Trisic for JX Truck Center - Grand Rapids
Great service. Everything was completed in a timely matter. Would recommend this location to other carriers. I love love love the hours of operation from 6 am. The only downside is the inability to process credit card payments over the phone. I would recommend using the CC authorization form via email or setting up an online payment portal.

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2 years ago
Jennifer Morford for JX Truck Center - Grand Rapids
Fixed the issue correctly ( so, already ahead of 90% of the dealerships I've been to.) And done before predicted. The only thing I didn't really like was that I was not filled in on what was done or called the day it was finished.

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2 years ago
Hassan Abdirahman for JX Truck Center - Grand Rapids
Corey and Martin are the best out there All ways going above and beyond.

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3 years ago
David Bolich for JX Peterbilt - Grand Rapids
Takes forever to get work done. Mechanics are nice but the office personal not so much.

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4 years ago
Joshua Thelen for JX Peterbilt - Grand Rapids
They were slow to diagnose and even slower to ring me up/sell me the parts. If you can go to another Pete shop it is worth it to go somewhere else. Putting a damper on a truckers time is poor customer service and disrespectful. Time is money and you won’t be getting mine again.

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4 years ago
Pedro Perez for JX Peterbilt - Grand Rapids
Complete waste of time for a simple part, if I had the part my self could have done it in 10 minutes not 5 hours.

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4 years ago
Douglas Solano for JX Peterbilt - Grand Rapids
Amazing buying experience at this dealer, Phil Koetje made the buying process beyond my expectations, on the financing process Connie also did a great job processing everything quickly, Thank you JX.

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6 years ago
Kelvin Thomas for JX Peterbilt - Grand Rapids
Loved it. ..the trucks were clean and nice

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