LUCKY CAB COMPANY OF NEVADA INC

Called for a cab and they arrived after 10 minutes. The driver was extremely nice and was inexpensive. Would use them each time, I visit Vegas.

Orderd a cab to pick me up at the student union st University of Nevada Los Vega. No one showed for 2 hours. No call. No information. NO SHOW! NO APOLOGIES! Do NOT Use this company!

This cab is beyond the best they actually let u set a time for pick up not like the rest of taxis services 🙌🏾👏🏼

I had made a scheduling mistake and was stuck at a doctors office with my disabled sweetheart and tried to figure out how to get an Uber or lift. I’m 60 years old and could NOT figure out how to use the apps. So I want old school and called Western Cab. Like always, the cab picks you up and takes you where you want to go. I was born and raised in Chicago and that’s how its always been. Thanks for your help!

TAKE YOUR TIME TO READ and don’t use this company and support the business! Card machine wasn’t working. Driver followed me to ATM to get cash. ATM wasn’t working. Driver got phone number and kept calling and texting demanding I pay the entire 2.5 days I was in Vegas. Everytime I tried to pay him he would say he’s 45 mins away and kept trying to meet at different locations where I was at trying to enjoy my vacation. He took away from our 3 days of vacation time we were there trying to be hunt down to pay a fee when their machines are broken isn’t my responsibility. But being a good person I was willing to meet to pay and he kept changing the times to meet taking away from our time. Then we finally met and missed the Bellagio fountain show because his machine wasn’t working again! Was told $18 flat fee. Was charged $26 and then I refused then he changed it $24 manually because the machine didn’t work. HE TIPPED HIMSELF $15 and charged the company $3. THIS IS FRAUD. I never authorized to tip this driver $15. I attached a photo for proof. And I was so fed up I ended up paying it just so I could leave and go back to my vacation. I called the company manager and he was extremely unprofessional and rude saying that I “heard” wrong on the price and was like “what do you want $1 back” laughing like it was a joke. They don’t take paying customers serious and waste your time. This company needs to be reported to Better Business. Their taxi drivers are shady too stealing the companies money and yet the company defends them too. What a joke. Fed up mostly at the taxi driver taking away from TIME I can never get back irritating my group trying to meet up on OUR time and vacation.

My friend got ripped off by this company 20.00 Dont trust this company at all whatsoever. He stole from my friend 8-9-2020 7amfrom Vegas to Cleveland ohio.DONT TRUST THIS COMPANY.

Driver of cab 186 is extremely dangerous, rude and disrespectful. Got into a road rage situation with other motorists.

We were charged the incorrect amount. Told 1 amount, driver did not have me run the card myself, he got into the back seat and ran it, which I thought was very strange. Asked if they took cards, he said yes, never stated there was a 3.00 fee to use it. Called to speak w/the mgr, supposedly (Will), he was extremely unfriendly and didn't seem to care in the slightest bit. We had 6 other employees of ours have the same issue with this company on the same day. In addition, he took the long way, and completely passed our hotel, went clear around the block and then pulled into the driveway, I'm sure to clock more time to increase the fare. This is a VERY shady company, I would not use them again, and strongly suggest that no one else does. I will be reporting this incident.

First, a heads up to riders, if you have a problem with this company, long-hauling is ILLEGAL, contact the Nevada Taxicab Authority and file a complaint if it happens to you. Having driven a cab for this company before, I found the company to have the worst maintained and most dangerous cabs out of any of the companies I had worked for. Drivers were fired if they complained about legitimate technical issues. Also I found the dispatch service when I needed a ride to be very slow. I'd recommend any other taxicab company in Las Vegas before this one. 0 out of 5 stars IMHO, would not ride with or drive for again.

I am happy working for this company .I wish I would have known before