Ohio Peterbilt

I recently had king pin issues so I took it to them because it was under warranty through them upon getting my truck back and getting down the road I started smelling sulfur I checked my batteries and saw smoke coming from them.I called and let them know of my issue because I recently had bought batteries in December of 2021.i couldn't get back so I stopped at a dealer to get them switched out because they was under warranty only to find out my batteries had been switched. I immediately called them and told them about it.So I finally make it back their way and immediately they throwing out accusations of another shop must have done it but no other shop was left alone with my truck needless to say I get a phone call from the service manager questioning my review on them and told me that they would not provide me service to me anymore they just didn't know I was fed up and wasn't anyways beware

These guys are total unprofessionals. I bought a brand new 2022 579. Only has 40K kilometres. The entire truck is under warranty and these guys charged me for parts + labour on a repair. I paid over $6000 including parts and labour and they are not willing to cover. For a brand new truck with 40K kilometres.... never buying a peterbilt ever again

Nice Place It's Clean & Most Of The Staffs They Are Friendly & Polite

Super-nice guys. Jay was awesome, and the receptionist Penny was also fantastic, the Spanish guy as well. But... whoever worked on my truck was absolutely horrible. Had my truck a week, and changed a filter and did a regen... He obviously didn't test drive or he would've seen that it was still doing the exact same thing I brought it in for. I feel horrible about giving this rating, but this week has cost me so much money, and 3 hours later it's back in the shop... And I'm stuck for another weekend. This guy really did me wrong, and not only hurt me, but my family as well. I should've been home last week after 3 months out.

Everybody was very professional very nice They always give me the best service as possible I am very proud to be a customer Special thanks to the manager J

Pulled in with a broken front spring.. they were able to get me straight in stayed pass closing time to get me done...

My truck was in for body work and mechanical work. Jay and Joel took care of my truck. Did excellent work and got it back up and running. Felt like I was part of the family.

Super friendly staff and valued my time. They were able to diagnose my problem, had it resolved and was back on the road quickly. A special thank you goes out to Jay and Fred. Both treated me with respect and, even though they were crazy busy, took the time to address and correct my issue! I would definitely recommend this shop and will absolutely be back with any issues that may arise in the future. Thank you!!

This is an OUTSTANDING service department. I broke down last week and they delivered the very best customer service. Despite being super busy Adam got a tech on my truck ASAP. They had to keep my truck for a few days, so Jay drove me 40 miles to Penske. I truly appreciate all your hard work.

This is an OUTSTANDING service department. I broke down last week and they delivered the very best customer service. Despite being super busy Adam got a tech on my truck ASAP. They had to keep my truck for a few days, so Jay drove me 40 miles to Penske. I truly appreciate all your hard work.