Pilot Travel Center

I got here at noon and went inside to use the restroom and get a bite to eat. The food and service from Subway was good, but the rest of the store was definitely lacking. The restroom was in serious need of attention and when I went back inside 5 hours later, there was even a bigger, nastier mess in the restroom. Nothing had been touched in the five hours! I was tempted to call it to the attention of the ladies behind the counter, but from the mess around the rest of the store, I am sure they wouldn't have cared that much. From the other reviews it sounds as though my experience is not really the normal at this location, so I will have to put it on the staff that is here today. ( I went back inside for a shower and coffee this morning hoping that, with change of shift, that I would see something different. No such luck. Only 1 shower was ready, the other four doors stood open, needing cleaned and shower number 1 has a broken shower head, with the handicap hose just hanging down, leaking all the time. There was water all over the floor, a bar of soap on the floor, trash in the can, and yellow in the toilet bowl. I can say that, once I figured out the trick to getting the water on, it was plenty hot. However, the faucet on the sink leaks so my clean pants got wet from sitting on the counter top. I decided on coffee, but no luck there..the area was dirty and pots were empty of coffee. Only a couple large cups, and no sugar, artificial or otherwise. The maintainence was moping but had the floor soaking wet with soapy water, a fall hazard if I ever saw one. I used to stop here all the time, one of my favs, but I think this will be our last visit. ) I changed my rating from two to one stars, with only the hot water and the Subway as the redeeming factors.

Very convenient because there is a Cinnabon and a Subway restaurant in same location. Also convenient because it's right across the street from like 5 hotels.

Inside of Piolet I visited Subway, the woman who worked behind the counter was very nice. She worked quickly and got all my sandwiches made and me checked out as quick as possible. My husband went through Piolet and got us snacks. The man at the register seemed nice. But was clearly very distracted.

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