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Dale Grim for
Premier Truck Group of Joplin
Good place. People are friendly and knowledgeable. Shower n laundry machines comfortable drivers lounge. Pet friendly
toni mackall for
MHC Kenworth - Knoxville
MHC Knoxville Service Center is the epitome of awful. Very unprofessional, lacks integrity, and sloppy repair work. Not only has this place compromised my drivers safety multiple times, they do patchwork. I have several trucks that have undergone/ undergoing thousands of dollars worth of work and every time a driver goes to pick up one, service lights arise on the trucks. Mind you this is after they have claimed to test the vehicles. I would never recommend this place, I actually think they need to be audited on a federal level because safety is the last thing on their mind. They fail to actually repair trucks after conning us out of our money and fail to protect their personal and customers safety by not following proper covid protocols.
Marlene Faye Jones for
MHC Kenworth - Memphis
SLOW DOING REPAIRS. Make a lot of excuses instead of being forthcoming with accurate information.
Frank Ilyes for
Advantage Truck Group
Guys really good here. Just sucks that clutch is not available ASAP. Hard getting parts since covid started.
Rhonda Richardson for
Polk Freightliner
I would not give this place one star only reason they get 1 star from me is because that's the only way I can leave a review they lie they steal.... do not take your truck there they lied to me and my husband that our truck would be ready in 4 days we had to wait almost 2 weeks when we did arrive to pick up the truck they still did not have the part they lied said they had it and they was working on it....LIES THEY TELL I TOLD MY HUSBAND NEVER TAKE IT BACK TO THIS PLACE EVER AND HE STILL DID IT...THEY R THE WORST EVER ....They want be open to mucher longer I guarantee becus they SICK AND THEY R NOT NO HONEST PEOPLE...
Chad Gillespie for
MHC Kenworth - Memphis
very quick in and out. service was awesome!
Jerry Charron for
Advantage Truck Group
Bring our trucks there all the time. The tech's seem very knowledgeable and their work has been fast and done well. They always seem to squeeze us in if it's a last minute breakdown and get us back on the road. Will continue to use them
edwin michaels for
Polk Freightliner
Staff quickly found and repaired my coolant leak. Fair price and no complaints about the service I recieved.
S. Thompson for
MHC Kenworth - Knoxville
Something wasn't clicking here, idk exactly what wasn't, but I had a bad vibe dealing with this place
Donna Snelling for
Premier Truck Group of Joplin
Wonderful service and staff! Fast, courteous...they took good care of us! Nice little drivers lounge, clean restrooms, a place to do laundry & shower. Furbabies welcome as long as they behave (mine slept the whole time and only grumped when another driver snored a little loud haha). Thanks for the great service!
Leonard Barton for
MHC Kenworth - Memphis
Dealt with the body shop and had a pleasant experience. Manager Ken handled everything and did what he said they would do. Great job to everyone at the shop!!
Jaime Ocampo for
Premier Truck Group of Joplin
i have never encountered a place with so many plus . Great service. Helpful people .knowledge. i am impressed..thank you
leakey Henry for
Premier Truck Group of Joplin
I checked in Wednesday noon it's so disappointing that my truck has not been attended... 2trucks in front of you that's what have been told the whole day, I felt like they never follow the line... keeping me here for 3days and I'm not sure when they going to do my truck...loosing money and at the end of the day they need to get paid.. worst place to be!!
Greg Durkee for
Advantage Truck Group
Great place for heavy truck service
Juan Alcantar for
MHC Kenworth - Memphis
These guys are awesome in parts department. They're open 24/7.
ADAM P for
MHC Kenworth - Knoxville
MHC has been ALWAYS been amazing for us (Enterprise Oil). From timely parts delivery to availability. Their body shop has worked on several trucks for us have have been awesome! The shop has always been quick to turn jobs. I can't say enough good about the folks @ MHC.
Lisa Riley for
Premier Truck Group of Joplin
The service guys were great!! They went above & beyond to help us out. We had a brake chamber go out on us when we left Freightliner & they sent a service tech out to give a temp fix so we could move off the side of the highway & get back to Freightliner to get it fixed. The put us in the shop quickly and fixed everything ASAP as we were under a load. We were in & out and didn't lose much time at all. Thank you so much for helping us avoid a tow bill we appreciate everything you did for us. Hope to do more business in the future for maintenance on our semi. You are an awesome team!!
Brandon Morbley for
MHC Kenworth - Knoxville
That is the last time I use that location for repairs unless under extreme dire circumstances. Rude, inconsiderate, and very little customer service. I had to go down to check on my truck constantly; not even mentioning the fact that I had to call my company to talk to them, to be let inside due to temps being in the low 40 before the sun went down and hours before they finish with my truck and no source of hear provided outside. Very little consideration for anyone not an employee.
I understand being safe about Covid, however, none of the techs were wearing a mask in close proximity to each other, but the lounge was closed to drivers... Hey, MHC corporate, if you're going to implement rules at your locations to restrict drivers from being able to- at the very least- stay warm, you should be even more strict about your employees wearing their masks, inside the building while on their break!these are some of the things drivers put up with at various locations, up to no access to bathrooms and being treated like absolute garbage!
Jessica Leonard for
Advantage Truck Group
I've had nothing but the best service at Freightliner of New Hampshire and that's all because of my awesome service advisor, Jeff. Jeff tells it like it is and always give me honest advice about my car. I know because I've Freightliner of New Hampshire friend who works as a Freightliner of New Hampshire.
George Amirian for
MHC Kenworth - Knoxville
Not a bad shop but it definitely needs some improvements on some areas. I understand they are very busy but a two hour job took 4 days. Some of the reasons why I didn’t rate them higher is because of the lack of communication!!! Also becaus they don’t use seat or floor covers. I keep my truck extremely clean especially on the inside because like most truck drivers that’s where we live for weeks at a time so it’s important to keep it clean. The seat, steering wheel, door handle and the floor was left with grease and stains all over.