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What excellent service we received today at the TK in Wilson, NC. After reading other reviews, my husband and I decided to give these guys a try since we were loading right down the street. We had been without an APU for almost 3 weeks! Granted it’s July and hotter than... well, you know. We had been to 4 (no exaggeration) other TK dealers during this time period and not one would even look at it. Every excuse you could think of, and this was following having the TK in Fort Wayne look at it and just pump freon through it. Guy told us it should last all summer at least, and that there was a small/slow leak. Find out later that night that the freon was already gone and you guessed it... nothing but hot air again!! So obviously it wasn’t a slow leak. Should have known though, guy was a jerk and had a total attitude for no reason. You could tell he just didn’t want to work. So basically they stole $150.00 from us and sent us on our way. In times like these I can’t afford to waste $15.00. Anyways, these guys are top notch... really, really nice guys who care and go out of their way to help. They got us right in and it did take a while, but you know what? They fixed it right, charged us fairly and now I won’t have to idle or otherwise sweat tonight! Thanks TK of Wilson!! Great crew! Will come by anytime I’m in the area and need work done. Just know you’ll get treated right here!!
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