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After dealing with the miserable excuse for a store at my local HD, I chose to come all the way out to this one for my tool rental. I'm glad I did, because their customer service went above and beyond. The day after I returned my rental, Brian called me up to let me know I had dropped my car registration in the store. It must have fell out of my wallet when I handed over my driver's license. This means that he not only found it, he must have taken the time to look through the paperwork from the previous day to figure out how to contact me. The people at my local location, if they had found it at all, probably would have used it to commit some kind of insurance fraud in my name or something. Other employees walking around the store were super helpful, and the place is huge. 10/10
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