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Very frustrating,, I arrived here at 9am this morning and was due for Mid-trip inspection on my truck for 9:30am. So I called the service department and let them know I’m here and check in and they inform me that the tech had to go do a quick job that will take about 3hrs… I called 4hrs later and lady at desk says he had to go do another service for an emergency door for Amazon,, so I waited another 4hrs. I called back and lady tells me the tech didn’t have enough time to get to you so he went home. NO ONE DECIDED TO CALL AND UPDATE THE CUSTOMER!! WORST SERVICE IVE EVER HAD. VERY DISSATISFIED. Thank you for making me waste a full day I could have been making money.
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