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First and last time here for me. I arrived at 10:45 for an 11:00 appointment, hit the dock at 10:50 and after going back to the office and nagging them multiple times, I drove out the gate at 17:06, over 6 hours later. The concept of holding up a $150,000 asset and a driver while minimum wage lumpers count and play musical chairs with pallets of bandages is ABSURD. NEVER again. These people here don't get the concept of the actual cost to the carrier and driver sitting here unproductive. I pointed this out to them and it just fell on deaf ears. I almost missed my next appointment and had to overnight because of them taking 6 hours to do what should have taken one hour--pull 17 pallets off my trailer. My carrier has permanently blacklisted this facility after this experience. Rank them with Target and Dollar distribution centers... BTW, I talked to a couple other drivers and it was their first time there. I'm guessing that's not a coincidence--probably a lot of drivers are one-and-done with this place.
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