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My experience with this U-haul location was the worst experience ever. I made a reservation, it took 45 mins to get they keys, the person helping me was "new" but was really on the phone talking to her friends (she had headphones in), not paying attention and asking me same questions over and over again. Then thy try to give me a different truck that was bigger than I had reserved 15 ft instead of 10. They tried to be slick and when I mentioned it would take more gas they tried to make me visit a different location. What was the point of making a reservation?? The cherry on top was finally getting the truck and it not having a single drop of gas in it. The tank was completely empty and this is how they give it to customers. Just trash staff, trash experience and service. Do not visit this location.
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