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AWFUL!!!! We booked the jacuzzi suite over the phone. We arrived after 10:00 pm to be told that since we have a dog, we could not book the jacuzzi suite. They told my husband, "Since you were honest about the dog, I'm not going to charge you for it." We were booked into a different room, #239. We get in to discover running water out of the bathtub. It will not shut off. So we go down to the front desk. Someone else is on. We're informed that that room is out of order and shouldn't have been booked, so we are moved to a different room, #339. Had to fill out new paperwork, got charged for our dog, which is fine because that is their policy We were supposed to have a AAA discount, but it doesn't look like it was applied. We get to room 339, there is no water going to the toilet. My husband messed with it and got it to flush, but we have to mess with the tank every time we use it. I want to leave, but frankly we are exhausted after driving almost six hours to get here. It's now almost 11:40 p.m. and we are finally settling in, waiting to speak to someone in the morning. The furniture is stained and the hotel is out of date. Don't stay here!!!
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