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My husband is a contractor. He frequently shops this Home Depot for supplies as well. I also wish I could give this store higher marks. Generally he has no complaints. I was on the phone with him as the below unfolded. Awkward to say the least. Today he encountered a very rude and unprofessional cashier. She negatively processed a return, and told my husband that what he was returning was not found in the store (basically accusing him of trying to return another store merchandise to Home Depot.) he had to correct her and identify the item was sold in the store isle 31 and they had 13 of the exact some item in stock. Of course a person knows where they purchased an item from. She then proceeded to rescan and process the return. She said Oh’ and proceeded to process the return. This was today at around 8:45am. Great customer service should be the minimum you expect. Hoping no one else has the same negative experience he had.
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