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I had placed an order for curbside pick-up. I arrived and entered my information and parking space, etc. After a little while, a gentleman who is an employee was walking to his car at the end of his shift and asked if I was waiting for my order. He said he wasn't sure they'd heard it and he turned around, went back into the store, and came out with a cart with my order!!! I am sure he would have rather gone straight home after his shift, but he took the time to provide exemplary customer service. His name was John at the Montgomeryville store; they are so lucky to have him on their team! He ensured that I'll be a loyal Home Depot customer!
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