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Customer service at the front desk was good, for the most part very helpful and friendly. I did hear 2 different answers on the same question and though that was off putting that they weren't on the same page, I still have no complaints about my experience with the front desk staff. Reasonable prices compared to other hotels. The housekeeping staff I experienced wasn't the best not in regards on how they cleaned but to how we seemed to get dirty looks from 2-3 individuals. One in particular was a employee mopping the floor and definitely gave off a very unhappy energy. She stopped what she was doing to look at me and my companion in the oddest and pretty rude way. I, having worked in a housekeeping position before know the hard work that goes into housekeeping. That does not mean that type of experience should be tolerated and I hope management speaks to them about providing the good customer service that they are paid to provide. It was unwelcoming. Again, this was merely on the attitude and not how they cleaned because our room was cleaned wonderfully. Other minor cons: There were ants in the room that seemed to make it's way to the bed so that was not the most pleasant but we dealt with it. We also booked a room with a queen bed but received one with a full size bed instead.
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