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Ray Price Volvo exceeded its expatations dealing with Jennifer, online sales, Sandi. Sales Mgr. and Felix, Finance Mgr. Each of these team members were wonderful to work with; each playing a crucial role in closing the deal on the certified pre-owned volvo s60. Jennifer was very responsive from the first internet inquiry, providing answers to all my questions also providing information on a few vehicles we were interested in. I was transferred to Sheri to finalize the deal and I must say, she had a great personality, very pleasant and gave no pressure making the deal happen, next was Felix in finance he worked his magic along with answering all of my questions all 3 were TOP NOTCH! I was passed to Robert in sales for the pickup of the vehicle, i wanted a remote starter for the NE mornings for an extra fee that he made happen to be installed for the pick-up. I had called Robert making sure the vehicle would be detailed, remote start installed etc. I was assured it would not be a problem, keep in mind during Covid-19 we could not open the car doors or drive prior to testing. I also followed up with a email to Robert regarding having the vehicle cleaned and asking if the inspection was ok from the garage. When we arrived we were met with a smile from Robert and he was happy to show us the vehicle I hope to see you again late July/August once our other lease is returned. We love the car and it definitely meets our expectations! Thank you, Dean
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