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Irresponsible and unprofessional. Will easily lose a carrier to save a couple $ on a well earned TONU or layover. Not only do they not have afterhours support, but there's no help you can count on during regular business hours either. Steve Gardner apparently went on a week long vacation the moment he clicked *send* on a load, leaving no one in charge. What we have to show for working with them is a damaged trailer and a day wasted, and looking at all the reviews, seems we should have expected exactly that.
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