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Worst experience ever. I have done a lot of traveling and never has my reservation been canceled on me. I setup the reservation as a late check-in. I called earlier this evening to verify with them that I was coming and it would be late... no problem they said, we have you marked for late arrival. I get here at 130am and my reservation had been canceled and my room given away. Wow, the next shift can't read notes in the reservation or call to confirm that I was coming. I get that they were booked and needed a room, but so did I and now I don't have one. What a joke this place is. 3 star hotel, HA, more a no star no tell motel. Way to look out for your patrons and veterans that drive into town from hours away looking forward to having a bed to sleep on in the wee hours of the night.
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