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Bought a brand newTandem Dump truck paid in advance what a mistake ! Promised the world , Phone call after phone call in a never ending battle especially with Courtney In the service department. The company should train their employees Maintain a professional manner . Tried to get a hold of the owner left messages no reply I would not buy another vehicle from them and I suggest anyone else not to, find another dealer , No one there Cares about the customer . they could care less if you ever come back again and you’re stuck because it’s the only Kenworth dealer In the area. definitely poor in all areas of business. One week is gone by no one has gotten back to me service department left a message for Courtney no reply ……. Corporate headquarters at Kenworth no reply……. It’s always the same thing someone will look into it and I’ll reply. It’s always the same thing someone will look into it and No reply……. I just added onto my post just to let the public know and document nothing still has been done.
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