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Brought my 2019 kenworth in by tow truck for a blown radiator on Wednesday afternoon. In speaking with the service advisor I was told the radiator was on order and should be in by sometime Friday as it was coming overnight. I was told to call them around 9pm on Thursday for an update. When I called they already had my truck in and were doing a pm service on it. They found a few other small issues and were taking care of them as well while waiting for the radiator. I was told to call about 4pm on Friday for an update and to my surprise the service advisor said it was just about done they were just tying up recharging the ac system and etc but by 6pm my truck was completely done and ready again for the road. I highly recommend this kenworth dealership as they made me actually feel like a person and kept me actually updated on the repairs to my truck. They worked quickly and professionally to get me back on the road and minimized my downtime as much as possible. I am so very thankful to this dealership for taking care of my truck quickly.
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