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The HANDS DOWN best customer service I have had through my entire (first time) towing process due to a car accident. Greg was PHENOMENAL and went out of his way to make sure I got where I needed to go and wasn't left stranded. He made me feel incredibly safe and at ease with next steps overall from my accident; from insurance to auto body repair suggestions. He did nothing but put me first over any time or priorities he had before or after my situation. Greg gave me the most clear direction on every single next step. I am entirely grateful that he was the one who towed me - treated me as if I was his own daughter. Greg you were a godsend - thank you, thank you, thank you. Do not call AAA or any other roadside towing assistance - Merl's will put you first above all companies.
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