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My last two visits were problematic. Visit one occurred while they were apparently in the middle of inventory. Inventory tags placed directly over every item's shelf placard. No visibility of item description or price. Makes it awfully hard to give them money. Informed a floor worker and checkout worker. No acknowledgement whatsoever. Customer service fail. Visit two: I was behind a gentleman that bought about $2k of tools in one go. When it was my turn, I stood and watched what could only be a manager scooping all the big bills out of the till. No acknowledgement of the person standing and waiting. No "we'll be right with you." I juat as well have not even existed. There was nobody in line behind me. This could have waited OR maybe even say just a sec. Something. Very very basic customer service fail here. FYI your main competitor is literally across the street. Never been treated that way there... D overall.
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