New England Truck Center

Very rude would never do business here again how did my car end up dented and scratched up 👎

They act they wanna help you and they true friends until you reject their ridiculous prices and offers! After that, be ready charge for parking lot that you tow to the shop, they will move your truck overnight to TOWING SPOTS, AND WILL CHARGE YOU FOR EVERYDAY 75$ PER UNIT. THEY WILL SQUIZZE YOUR MONEY! do not take your broken truck or trailer to them!

Booooooooooo.... I had an electrical problem. So I called for road service in the early morning hours. I have a very common Series 60 Detroit 12.7 motor. The service tech said he had never worked on one. So, he charged me for calling his buddies...the young man did try to wiggle some wires around with no success. We decided to drive it to the company shop in Concord. He said the Detroit mechanic would be in at 7:30. He asked me if I would like for him to follow me. I said that would be great ! Thanks.... Dang found out his offer wasn't a courtesy. So he charged me close to $200 bucks for following me 19 miles ... I didn't know he was charging me again to go back to the shop, he said he didn't have any more calls waiting! It was over $500 for service call resulting in nothing... Ta-da $700/ so far.... The "Detroit Expert didn't look at it until almost closing time that day...Said they were too busy. Then he went home for the fourth of July.... I had to wait until mid day. After the 5th day, he came back (extended vacation). So that was $800 in hotel stay ( I was 975 miles from home). The shop had informed me he was the best man there for the job. After I finally got back to the shop, all of the mechanics were sitting around the table just riding the clock..they were looking at me like I was a burden to them..Not Busy at all. So after looking, the Detroit mechanic said the problem was in the wire harness. He said he wouldn't work on it because there was black tape on some wires and he didn't know what was done before. He did agree that he would fix it by replacing the whole wire harness. I couldn't afford it so I tried to limp it home. $250 more for his "Expert" opinion. $1750 for nothing.... Instead of making money on a load towards home, I Lost 5 nights hotel charges, missed my family for the fourth, truck not fixed. I Didn't get to work. I only made it to just after the NY state line. The truck wasn't going any further. So fortunate at the exit I pulled off the interstate I pulled into a place called Lisi's... The had certified mechanics. In 15 minutes they found a broken external battery bracket which had contributed to a ground problem....boom,fixed! New England Truck Center is a poor place to do business... Probably the worst I have encountered during the years of my trucking career. Beware.

I had locked my keys in my car. I called John's Wrecker Service for help. The dispatcher was very professional and polite. I was quoted 85.00 to unlock my car and wait time would be half an hour give or take 10 minutes. The tech who helped me arrived a half hour after placing the call. The tech was also polite and professional!

Wheel bearing blowout-Aaugh! These guys responded quickly! Professional and courteous! exceptional riggers!Recommended right place to go! we were off the highway and safe in no time! *****5 stars