Pilot Flying J
Pilot Flying J
Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations in 44 states and six Canadian provinces. Headquartered in Knoxville, Tennessee, the company employs more than 28,000 people. CEO Jimmy Haslam has embraced technology and moved Pilot Flying J in new directions, leading the company's growth from 1.1 billion fuel gallons sold in 1996 to more than 7 billion sold annually today. Pilot Flying J serves more than 1.6 million guests a day and is committed to connecting people and places with comfort, care and a smile at every stop.
Introducing Southern Tire Mart at Pilot Flying J
Through a partnership with Southern Tire Mart, we are now proud to offer Southern Tire Mart at Pilot Flying J! Our truck care centers offer key maintenance and repair services at over 35 locations nationwide! In addition to facilities at Pilot Flying J locations, customers will also have access to the 130 Southern Tire Mart locations across the US.
Truck Care Centers
Southern Tire Mart at Pilot Flying J’s state-of-the-art facilities is staffed with certified technicians equipped with the right solutions to get you back on the road quickly, safely, and feeling like you made the right choice.
Roadside Assistance
Southern Tire Mart at Pilot Flying J’s Call Center is committed to providing timely, professional assistance when you need it most. We offer dependable customer service 24/7, reliable roadside assistance and best-in-class service.
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Reviews
3 years ago
Rose for
Pilot Travel Center
Amazing people working behind the counter. They handled a racist man who was screaming at them really well. Will stop here again with my husband in our semi next time we get the chance. They also have tacos across the street that taste AMAZING!!!
Reply
3 years ago
martin S for
Pilot Travel Center
Guy at counter was very nice but it's 4am and he's the only employee working, couldn't get a shower because no one to clean them, 3 fuel lanes shut down as well. Pass by this dump next time I'm through here ..
Reply
4 years ago
Sheila Thomas for
Pilot Travel Center
I Personally want to thank Kim the waitress, all the staff included ,Kim especially has blessed me twice at times I was In need of a friend .. she is a GOOD HUMAN WHO MADE MY DRIVER A HAPPY DRIVER YESTERDAY
.. GOD BLESS YOU KIM ..
Reply
4 years ago
Ronnie Hooper Jr for
Pilot Flying J
Rude staff. Will charge you for a free refill of ice which is supposed to be free. Dirty lot. All sorts of drivers dropping trailers and parking next to them. Half the items inside store unusable. Coffee area not maintained. Dennys area trying to improve but not enough for me and I'm not picky at all.
Reply
4 years ago
Ashleigh Baez for
Flying J Dealer--Cisco Travel Plaza
During our road trip, we stopped here. Coming from California, I was flabbergasted about the signs on the building! Wow! Fried stuff, here I come!
The inside of the store is more of a market, which I found charming. Clean facilities and friendly staff, reasonably priced gasoline, the business is great!
Reply
4 years ago
G D for
Pilot Travel Center
Nasty Parking lot truck stop award goes too this location. Box’s everywhere on the inside can’t even walk without bumping into something. Horrible water draining system. Only good thing was the parking lot size.
Reply
4 years ago
Nathan Roberts for
Flying J Travel Center
Friendly staff, always clean, well stocked, and alot of parking for us big rigs 🙏
Reply
4 years ago
Chris Love for
Pilot Travel Center
Not tons of parking. Showers weren’t working. Independently owned pilot ran by foreigners. Don’t stop here unless you need too
Reply
4 years ago
Tony Mon for
Pilot Flying J
Nice and spacious. Bad reception. People are nice. Staff is professional and hard working. Overall decent place.
Reply
4 years ago
Richard Vasquez for
Pilot Flying J
Cashier was super helpful and friendly 🤥. Everything in the hot case looked like it has been made last week.
Reply
4 years ago
Sable Hund for
Pilot Travel Center
Besides the fact we were thankful we were in a bobtail and could back up in the space, if you park in the reserve ( which we were told by pilot customer service on the phone to make before 8am every day) your chances of getting tagged by those going to the fuel isle is extremely high. There is no room for trucks to maneuver and understandably drivers are losing their minds by the time they do reach the island because of the long lines. The place is very tiny and quite run down. I was told by staff they are planning on more parking and reworking the reserve. BUT! We did TRY to take a shower ( #1) but after getting everything ready the water was still too hot to touch!! No matter what we did or direction the control was on it was extremely hot!! The whole room looked like a sauna, thick steam and all. We waited for it to cool off and it never would. Basically did what we could wetting down towels and bathing, but impossible to shower. The towels are really bad here even for a truck stop. Two stars because the staff were nice overall.
Reply
4 years ago
Candice Grasser for
Pilot Travel Center
Very happy that this Pilot had laundry and clean bathrooms and showers. The employees that work here were very professional and helpful.
Reply
4 years ago
Johnny White for
Pilot Flying J
Day shift manager is great lady very helpful but if she not there every one else is not helpful at all I don't suggest going there after five pm
Reply
4 years ago
Melissa Janelle for
Pilot Travel Center
Been here since 6/17. I don't complain often but the ladies room is severely dirty. The garbage can used for sanitary napkins have been overflowing since yesterday. It is now 6/18 24 hours later and still overflowing. Brought it to the attention of the women behind the register. No apology, just the excuse of no Maintenance currently. I'm sorry but there are two people behind the register, one can take 5 mins to go clean it.
Reply
4 years ago
Jennifer Noel for
Flying J Dealer--Cisco Travel Plaza
This is a great truck stop. Seems pretty popular. The restrooms were clean, lots of snacks and souvenirs available. The staff was friendly and efficient. Long lines moved quickly! There is a Tesla charging station outside, as well as a knife sharpening truck outside (at 2pm). The parking seems to be spacious, but we are only here for diesel and snacks.
Reply
4 years ago
Jan Fetcho for
Pilot Travel Center
Most Pilots have a separate area for RV's getting gasoline, not diesel. Not this one! Although the pumps are angled, the space between pumps is too small and the distance between the parking in front of the store and the pumps is too small. In short, if you are towing an RV, stop somewhere else.
Reply
4 years ago
Griz Zly for
Pilot Travel Center
The worst messiest Pilot I've seen in a while. Water around toilets with fuzz growing out of it. No way your pant-legs will escape dry.
Out of coffee beans for iced coffee. No pre-mixed. No chilled non-dairy creamer.
No other state I visit is having such problems keeping stocked. Not even Missouri, who were notoriously slow starting-up after the Covid-fear pandemic
Reply
4 years ago
Nicholas Anthony Bodanyi for
Pilot Travel Center
Great employees here, I enjoyed the day shift and night shift people here. Especially Debra! She was terrific.
Reply
4 years ago
Anthony Santamauro for
Flying J Travel Center
Very clean nice people dog friendly always a pleasure when I come here if they put me in a better mood
Reply
4 years ago
Tasty Goods for
Pilot Travel Center
I think it’s pretty rude when you walk in and no one says hi to you?????
When you walk in they don't even say hi???
That's why I go to loves and not pilot….loves greets you every time
Reply
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