Barbour's Towing & Truck Repair

Mike is the best tow truck driver around. He picked us up off the side of the highway safely and got us and our car home safely. 10/10 recommend Barbours towing. Thank you so much to Mike

Barbour’s Towing has transported my BMW several times over the last year. During the last three transactions I was completely unsatisfied. As you can see from the photos below - during the last tow they hit my garage almost causing major damage. Fortunately, I was there and screamed for the tow truck driver to stop. Based on his location he could not see that my car was pressing against my garage. Additional help was sent to rectify the issue but no further accommodations were made. When towing my car back to my home from BMW Southpoint (where I received nothing but disrespect and lies) - I was quoted a tow rate of $75, but charged $125 when my car arrived to my home. These are unethical business practices. I hope they rectify this type of behavior going forward. I do not believe I will work with them in the future as I am not confident in their honest, transparency nor customer service standards. Update: I responded to management request to call them. Jamie answered and attempted to transfer me. I was told I would receive a call back. The call back never came.

My son’s car had to be towed today from Pool Rd to Corporation Prkwy. The tow truck driver was very professional and polite. “K”( the name on his shirt) was there in less than 30 minutes from the time we called in and worked skillfully as to not cause any damage to the vehicle. And he smiled. Have never seen a tow truck driver do that before. Thank you “K” for shining a little light on a troublesome day. I also want to thank the dispatcher for her politeness and professionalism and the guy that stopped to check on my son, Grip, whom gave us the number to call and recommended Barbour towing.

Stephen did an awesome job! Extremely friendly very knowledgeable! I highly recommend them for all your towing needs

Thank you Jeff in dispatch, Ray and Bryan for the quick response. Being a trucker myself for the last 43 years and knowing about the waiting game, I was impressed how quickly you arrived for the tow. Finally got my brother's motor home to Florida. We appreciate the professionalism.. Your driver Bryan is down to earth and very professional at such a young age.. he's a keeper! I would recommend this towing company to any one. Great job guys!!