Microtel Inn & Suites by Wyndham Rochester North Mayo Clinic

Pros: AC worked great, the room was overall clean, mini fridge worked well, breakfast had lots of options and was good, friendly staff working and competitive prices. Cons: bed was super hard, there was water dripping from a light over the window seat (I assume from the AC in the room above us), my sisters room smelled strongly of mold, and the carpets needs shampooed - they had lots of stains / dirt (although not the worst I have ever seen at a hotel). Overall- I would stay there again for the price.

This is our go to place when I visiting the Mayo clinic. They are setup well to accommodate medical patients. Staff is great, the breakfast is good too.

It was okay. Normally Microtel has very nice rooms with no complaints from me. However, our room at this particular hotel had a strange outlet hanging above the small TV that I can only presume is not up to code, a leak from the ceiling onto the day bed from the upstairs air conditioner and a bed light that didn't work until it decided to turn on by itself at 10:00 PM, waking us up. However it was a very clean room, (sorry, we sort of set up shop before I took pictures) comfy beds and the air conditioner, though very loud was able to handle the high humidity and 97 degree outdoor temperatures. Would I recommend it? Yes, Microtel is usually very good, and customer service is very good. It suited our purposes while visiting the Mayo Clinic for surgery. I am going to say this particular branch, or room was an exception to the normally excellent rooms I have stayed in the past.

BEWARE!! I stayed here while my wife had major surgery at Mayo. The reviews seemed fine. To summarize, on the third night (of a week long reservation) I returned from Mayo to find that hotel staff had touched and removed all of my personal belongings, took them out of the room, and placed them behind the front desk. I was told their system showed me as a one night stay and that they attempted to contact me for clarification, but since I wasn’t able to be reached they removed my items. I showed them my phone (which showed no calls from the hotel as well as my reservation # showing I had a 7 night reservation. The manager refused to come in and address the issue that evening. They did provide me with another room and gave me an excuse of an audit that messed up all of the reservations. All of my cold items were left out all day so they were ruined. I think the grossest thing is that they had to touch all of my personal items to bag them up because obviously i had everything spread out in the room as I was set to stay for a week. Someone would have had to grab my underwear from a drawer and grab my toothbrush to put it into a bag. Those are just quick examples but imagine if someone did that to your items! The next day I again asked to speak to the manager. I was told he wasn’t available. The front desk manager then blamed ME for the mistake. I He said I should’ve made a longer reservation than one day. I went to show him my reservation email and he blew it off and said he didn’t care. never have had anything like this ever happen to me. I would caution all of who think “it can never happen to me” …. are you willing to take that chance with this hotel? There are so many other hotels near Mayo Clinic I would NEVER Recommend anyone staying here. If you have a loved one who is undergoing a procedure at Mayo the last thing you need is a hotel who touches your personal items, removes your items from your room, and then refuses to respond to you.

Clean

This is probably the last time we will stay here. It has been getting shabbier over the years and needs a good cleaning. Nice people though.

Love the little bench by the window. Perfect place to relax and read. Rooms are a bit small and the place does not have a swimming pool, but my daughter liked it since it was near so many things. I liked how it was easy to get to and from the hotel. Rochester roads are not always the easiest to navigate.

Clean and comfortable rooms. Have stayed here many times. The front desk staff could be friendlier.. never a hello, goodbye or have a great day. Stayed 5 days Sept 16- Sept 20 2019

They have great beds what else can you say? I have stayed here multiple times and the rooms are always clean, breakfast is always good and staff is always friendly. I have never had an issue and the location is good too. Make sure to get every discount you can too. Let them know the reason for your visit, if you are a vet or a senior citizen.

This hotel is clean and works great for a few nights. It is very very basic so don't come here expecting the Ritz. The 1 queen room is pretty small, but works fine for two. The breakfast is simple - waffle makers, toast/bagels, biscuits and gravy, fruit, hard boiled eggs, yogurt, muffins/pastries of some sort. Friendly front desk staff. Located in the same parking lot as Broadway Bar & Grill, down the block from a Kwik Trip, lots of other shopping close by as well. They offer shuttles to the Mayo.