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a year ago
Hammer StupidsDown for PENSKE LOGISTICS LLC
If our ICE officers are using your trucks, you should be proud rather than posting your BS political stunt. We the people voted for that. If you don't agree just shut up. Let the law enforcement do their job inorder to protect their family. SHAME ON PENSKE.

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a year ago
Gabriel Henrique for PENSKE LOGISTICS LLC
Penske trucks have been seen being used by white supremacist groups, as clearly shown in the attached images. This isn’t an isolated incident, and it’s very concerning that Penske continues renting to these groups without any apparent action. Whether due to poor screening or indifference, this reflects very poorly on the company.

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a year ago
R Jones-Paige for PENSKE LOGISTICS LLC
Rented a truck driving from Chicago to Texas. 1st truck smelled of smoke but that wasn’t a problem. While driving the molding came loose around the windshield got out pushed it back on. Then it did it again now I’m in Oklahoma called to make a report molding was hitting the passenger side window and could’ve cracked while driving. I pulled over and pushed it back on this time made sure it stuck so I thought. Crossing from Oklahoma to Texas noticing now the windshield was shaking called and was told I should’ve drove REALLY how about you should’ve inspected before you rented. His attitude was condescending and rude. I was 15 minutes from my house made it home safely. I’m a 60 year old woman never had this happen before and quite disappointed with them and NO they didn’t offer any discounts for my troubles. By the way did I mention it was pouring down rain. I will NEVER RENT FROM THEM EVER AGAIN not even for around the city rental. BE WARNED!!!

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a year ago
lebvetfmr lebvet for PENSKE LOGISTICS LLC
Shame on Penske! what a horrible experience. We bought a International from these thugs which was completely "inspected" by Penske. Thinking Penske is a reputable outfit we flew our driver out to bring it back. ROTTED OUT covered by thick layers of tar/paint . SHAME SHAME! Do not do business with this terrible almost criminal bunch of thugs.

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a year ago
Ceci Gemini for PENSKE LOGISTICS LLC
Re: Billing Dep Selma, TX. I have, COUNTLESS TIMES, communicated with the Penske billing staff to use the new card I updated the account with. They ignore my request & continuously charge the old card, I am now $345 in overdraft fees & need that reimbursed! We have paid over $30,000 leasing the truck since March of this year. The least they can do is refund those fees!!! I CONTINUE to tell these people to remove my old card and they continued to charged it! They can not comprehend a simple request that is for a reason; I KNOW I DO NOT HAVE ENOUGH FUNDS TO COVER THE DRAFTS!!! I might as well deal with a robot at this point as they CAN'T COMPUTE the situation. We are leasing from Selma, TX, there have been other complaints on their billing, seems they can't get it right. AND they do not turn in invoices in a timely manner, one has to CHASE them to get it. If they call you and you miss their call they will not bother sending an email or a text (when they can and have done so before) The only thing the manager there does is circle back to the card I continue to request not be used.

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2 years ago
JRO for PENSKE LOGISTICS LLC
If you enjoy working with children that gossip all day then this is the job for you. The call center is full of people without a college degree, but they all claim they do and they try to hire REAL college degreed persons hoping to make this place feel “corporate “. The call center is full of unprofessional idiots. Blue hair, tight clothes, gossiping, no confidentiality from HR, unorganized, mar-si rolls her eyes at you unless you’re a tall man, a lot of gossip and rolling eyes and no body understands their job even the ones working there 3 years plus. A Toxic environment if you are not a white man because white men wet these “corporate professionals “.

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2 years ago
Alex Diamond for PENSKE LOGISTICS LLC
Never do business here. They do not practice honest business dealings. If you should try to do business with them just know, your deposit won’t be given back to you immediately. They hold it for up to 10 days not 5 like they will tell you. I am still waiting on mines. Had I in known this I would have never used their services. They will send you to the district and then to corporate. They will give you the run around. Very quick to take your money, less quick to resolve any issues. Incompetence all around.

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2 years ago
Dispatch Nao for US LOGISTICS LLC
canceled without any reason; didnt have any customer phone numbers to begin with, couldnt get a hold of this broker for days to get one and once we did get a hold of them they cussed us out for no reason and reposted it for a cheaper rate. we wouldve done the cheaper rate by the way, but anita from this company has an extremely bad attitude.

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2 years ago
Vitalii Kaverin for US LOGISTICS LLC
Liars. They gave an appointment time for delivery, but at delivery no one knows this and they postponed unloading for 4 days. The broker (katerin rodrigues) then began to lie that she called another number to schedule appointments. In fact, she most likely knew that the driver would not be unloaded for several days. No money, no apology. They just stopped truck for 4 days. Thank you, rotten broker.

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2 years ago
Nuwan Samaranayaka for BAY & BAY TRANSPORTATION SERVICES INC
I work with his company many times. I never found a bad Broker. This time I worked Mr. Matthew Clark. He is an awesome broker. He has done everything as he promised. Very polite guy and address the issue quickly as possible. I had no problem with the payment from the company. The best part is, he appreciates your hard work after you delivery the lode. Not many brokers do it. I can't wait to work for Bay and Bay + Mr. Matthew Clark.

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2 years ago
David Joyce for PENSKE LOGISTICS LLC
We drive over the road for UPS and we're having a problem with the AC in the sleeper berth. We drive out to California every week and when the AC isn't working in the back the driver who should be sleeping isn't. Our wiper motor stopped working so I contacted the Penske in Bridgeport NJ, spoke with Charlie, Rachel and Brittany at different times and was told it would be addressed. We headed out this week and nothing got done while they had our tractor, oh yeah they put grease on the 5th wheel. I have never been so tired behind the wheel while doing my shift. The response I got when I called to complain was one of not caring. Let's see if they care if something were to happen out here due to their incompidence

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2 years ago
Brian D for SHAMROCK TRUCKING LLC
Almost got run off the road by the steering wheel holder who was on her cell phone while driving like a maniac on the PA Turnpike

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HEY FEDEX CORPORATE OFFICE IN PITTSBURGH! If you're reading this, please send help to the McCook terminal. And when you do, please let it be a surprise because Jose and Steve like to coach the managers on what to say and what not to say. The district told them to stop running extra packages through the sort, but they choose to do it anyway as if no one is going to notice. And on top of all that, they choose to send 1/3 of the crew home leaving only a skeleton crew to unload all the packages, which makes dispatch time late. And on other days there's a full crew with light work, and they still can't get done on time. Can someone explain why it takes until 9:00 a.m. - 9:30 a.m. to unload 20k packages? And can someone also explain why the trailers from Indiana are always late on Fridays? And can someone further explain what is the purpose of CPC? Other than annoying the drivers and making their day worse. All they do is lie to the drivers and the customers. A customer could cancel a delivery and CPC will send the driver anyway. When you do send help, help the Bedford Park hub as well and have a chat with Derek at CPC.

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HEY FEDEX CORPORATE OFFICE IN PITTSBURGH! If you're reading this, please send help to the McCook terminal. And when you do, please let it be a surprise because Jose and Steve like to coach the managers on what to say and what not to say. The district told them to stop running extra packages through the sort, but they choose to do it anyway as if no one is going to notice. And on top of all that, they choose to send 1/3 of the crew home leaving only a skeleton crew to unload all the packages, which makes dispatch time late. And on other days there's a full crew with light work, and they still can't get done on time. Can someone explain why it takes until 9:00 a.m. - 9:30 a.m. to unload 20k packages? And can someone also explain why the trailers from Indiana are always late on Fridays? And can someone further explain what is the purpose of CPC? Other than annoying the drivers and making their day worse. All they do is lie to the drivers and the customers. A customer could cancel a delivery and CPC will send the driver anyway. When you do send help, help the Bedford Park hub as well and have a chat with Derek at CPC.

Reply
2 years ago
M Zh for US LOGISTICS LLC
Worst broker, you can ever choose. They are so unprofessional. After my truck had been there for 5h, he told me that he could offer me a different load and that his customer is not letting him pay us TONU. After that, he called us again and told us that he could only do 100. Do not work with this broker. Worst of the worst

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2 years ago
Danielle McGuffee for DM TRANSPORTATION MANAGEMENT SERVICES INC
These people SUCK! The worst customer service experience ever! This has been a catastrophe going on for a month now. Bed Bath and Beyond needs to hire another delivery company. They are the absolute worst!!!!

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2 years ago
Alejandro Vazquez for DAILY BROKERAGE INC
Best place toworking! Betty is amazing!

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2 years ago
Jader for FEDEX GROUND PACKAGE SYSTEM INC
Fedex has caused me more stress and grief in my life than I thought could be possible from a shipping company. 3 day late wedding flowers. They don't attempt delivery, but say they do, so we have to come pick it up. Just honestly, the worst of the worst for shipping, it's uncanny.

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2 years ago
Jader for FEDEX GROUND PACKAGE SYSTEM INC
Fedex has caused me more stress and grief in my life than I thought could be possible from a shipping company. 3 day late wedding flowers. They don't attempt delivery, but say they do, so we have to come pick it up. Just honestly, the worst of the worst for shipping, it's uncanny.

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2 years ago
John Howard for BARBER TRANSPORT LLC
Fair rates , on time. Quick response.

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What to ask before choosing.

Use these questions when contacting freight brokers. Confirm current details directly with the business.

01

Which lanes and shipment types does the broker arrange?

02

How are quotes, accessorial charges and payment terms explained?

03

Who provides shipment updates and handles exceptions?

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