Freight brokers are intermediaries between shippers (companies that need to transport goods) and carriers (companies that provide transportation services, such as trucking companies). These brokers act as matchmakers, helping to connect shippers with carriers that can transport their goods efficiently and cost-effectively.
Freight brokers play a critical role in the transportation industry, as they help to facilitate the movement of goods across the country and around the world. They work closely with shippers to understand their transportation needs, including the type of goods being shipped, the destination, and the required delivery time. They then leverage their network of carriers to find the best possible transportation solution for their clients.
Freight brokers also help carriers to find new business opportunities and streamline their operations. By working with brokers, carriers can fill empty trucks, reduce empty miles, and increase their revenue.
Freight brokers are responsible for a range of tasks, including negotiating rates, arranging transportation schedules, tracking shipments, and handling paperwork and billing. They may also provide additional value-added services, such as freight insurance, warehousing, and customs brokerage.
Overall, freight brokers play an essential role in the transportation industry, helping to connect shippers and carriers and enabling businesses to move goods efficiently and cost-effectively.