Commercial Truck & RV

We used this place 2 years ago and have never been back. We took our 2008 Cameo by Carriage fifth wheel to have some work done before we took it on a 2 week long vacation to California and back. Initially we asked for a wheel well to be repaired from a tire blowing earlier in the year, some caulking to be done on the roof, and general check ups on the systems (read, AC as this would be a trip in September) to see if it was road worthy. It was dropped off at least a month in advance to our trip. We talked with someone at the front desk and was told they would give our rig a once over and let us know lead times/cost. What we got in return was a long itemized list of "necessary" repairs. We selected what we deemed the most urgent and relayed this information. We were told those repairs should be completed in time. Fast forward a bit and we were updated as to how things weren't going to get done before we left. We reiterated that the urgent items listed would be needed first if they could get them done, that would be ideal. Progress was being made on the camper, but it wasn't until anything was being "repaired" that we finally had someone come out to the camper with us to go over any issues we had and wanted addressed. Our deadline to leave was less than a week, and we go to check on our progress. The inside of the camper was coated in dust from the gravel lot and I'm assuming, being left open to the elements for an extended amount of time (I had to re-wash all the linens before our trip). We were assured that our 1 AC unit (10 years old at this point) was fine. The other "repairs" we had deemed not necessary (read, cosmetic issues) were completed and ended up costing over a grand. But I can say the caulking on the roof was done well! Long story short, we get to Las Vegas, and our AC unit shot craps. No pun intended. We had to scramble to find someone to repair it since we were told it was ready to go. Repair guy out there said it was a miracle we got 10 years out of it. New AC unit for us. Plus a second one installed for dual climate since one couldn't keep up. Two days "stuck" in Vegas with 100+ degree weather and a 85 pound GSD mix that we had to try to keep cool was less than ideal. I'm glad others have had such great luck, but we were not impressed.

Left my Motor Home there for two weeks and it was never moved, nor do I think it was even looked at. Could not get them to returned calls, called multiply times, had a scheduled appointment for nothing! Stay away! Unorganized shop and only a part time RV mechanic!

Commercial Truck &RV employees were very nice, & knowledgeable. We were passing through Columbia MO and had a problem with the air. They fix the problem within an hour and sent us on our merry way.....we are very pleased with their services.

Needed repairs on our RV and chose Commercial Truck & RV based on ratings and comments. From the initial call to paying the bill, we could not be happier with the experience. Had the pleasure of working with Mike throughout the process, and always felt he kept our needs and interests first and foremost. He saved us time and money by not doing unnecessary work and finding more cost effective solutions. Highly recommend Commercial Truck & RV. You won't be sorry!

Probably nicest most professional people you can deal with. I've had 2 service calls from 2 different technicians and they have both been very knowledgeable and professional. Quick response time and reasonably priced. Two thuimbs up !