Hawthorn Suites by Wyndham Detroit Southfield

Around December I called this location, and spoke with a representative. I asked her a few questions regarding the hotel, because I wanted to book a room for the night. The night that I came to check in at the hotel, me and the people I was with saw mattresses outside. My friend and I went to the door, and saw a sign that said the location had been sold! At that point I was very confused. We saw a truck pull into the parking lot and it was a lady, and a man. They told us that the location had been sold, and that we needed to leave. We voiced to them that the lady whom I spoke with on the phone did not notify me that they were selling the property. I knew something was not right when I saw the lights were off inside and I didn’t see security in sight. I spent the rest of the night trying to find a hotel! We called Hawthornes 1-800 number as well as other Hawthorne hotels, and no one knew they were selling the property. Even when we booked with another Hawthorne hotel nearby, when we got there they said they couldn’t find our reservation. I definitely won’t be booking with any hotel associated with Wyndham in the nearby future!

Nice room will be coming back in a couple more weeks 😊😊

It was terrible. We had to leave immediately because of own wanted bugs.

Nice peacefull place really clean gonna b a month here but recommend it

Super nice staff. Nice rooms.

This hotel is the best I’ve seen in Michigan. They’ve made beautiful luxurious renovations, the rooms are squeaky clean, and the service is great!

Great service Ali at the front desk did a great job definitely will be coming back!

Ali was a great helper was nice gave me a good rate matters was amazing and I’ll be back to stay again good service

Room smells horrible. When I first got into the room with the cable cord to the TV was not there in no remote . Got another cord brought to my room and I got the TV turned on in the channels just kept switching over and over and over I couldn’t get it to stop. The couch has stains on it, like dried up food or something else🤮 the bathroom is old and dirty and has just one brown towel hanging in the room looks like it is a rag. Something that you would use to dry your car off with. Gross room all around.

Overall stay was satisfactory. The room was clean, bedding was nice with pretty good pillows, mattress looked new (a bit stiff), lots of space with a kitchen! Fantastic value! Breakfast, gym and pool (warm weather pool). The hotel is in process of renovations, the outside still needs an overhaul! (If this review was helpful, give it a like!)