Kenworth of Richfield
Kenworth of Richfield
Truck Parts Sales Truck Sales Stores Truck Repair Shops
2890 Brecksville Road ,
Richfield, OH, 44286
+1 (800) 362-7490
Looking for affordable trucking insurance?
Look no further! Our trusted insurance solutions are tailored to meet the unique needs of trucking businesses, whether you're an owner-operator or managing a fleet.
Full Coverage for Your Rig and Cargo
Liability Protection for Accidents & Damages
On-Time Claims Support & Assistance
Competitive Rates for Every Budget
Expert Advisors to Guide You through the Process
Business details for Kenworth of Richfield
| Hours |
Monday: 7:00 AM – 9:00 PM Tuesday: 7:00 AM – 9:00 PM Wednesday: 7:00 AM – 9:00 PM Thursday: 7:00 AM – 9:00 PM Friday: 7:00 AM – 9:00 PM Saturday: 7:00 AM – 3:30 PM Sunday: Closed |
| Categories |
car_repair store |
View Kenworth of Richfield location information on the map
View on Google Maps
Latitude: 41.213083
Longitude: -81.639269
Similar Companies By Name
9730 Cherry Avenue,
Fontana, CA, 92335
Fontana, CA, 92335
1600 Washington Blvd,
Montebello, CA
Montebello, CA
500 North Johnson Avenue
El Cajon, CA, 92020
+1 (619) 328-1600
El Cajon, CA, 92020
+1 (619) 328-1600
1202 East Carson Street ,
Carson, CA, 90745
+1 (310) 984-3430
Carson, CA, 90745
+1 (310) 984-3430
Frontage Road ,
Tucson, AZ, 85705
+1 (520) 888-0028
Tucson, AZ, 85705
+1 (520) 888-0028
1021 North 59th Avenue,
Phoenix, AZ, 85043
Phoenix, AZ, 85043
Similar Companies Nearby
3680 Leharps Road,
Youngstown, OH
Youngstown, OH
6003 Benore Road ,
Toledo, OH, 43612
+1 (419) 729-2400
Toledo, OH, 43612
+1 (419) 729-2400
3108 East State Street ,
Fremont, OH, 43420
+1 (419) 332-8231
Fremont, OH, 43420
+1 (419) 332-8231
1 Freightliner Drive ,
Cincinnati, OH, 45241
+1 (513) 772-7171
Cincinnati, OH, 45241
+1 (513) 772-7171
1250 Walcutt Road ,
Columbus, OH, 43228
+1 (614) 851-0002
Columbus, OH, 43228
+1 (614) 851-0002
5260 Seventy-Six Drive ,
Youngstown, OH, 44515
+1 (330) 797-0224
Youngstown, OH, 44515
+1 (330) 797-0224
Recent Companies
36 NE Hwy ,
Great Bend, KS, 67530
+1 (620) 792-2491
Great Bend, KS, 67530
+1 (620) 792-2491
5260 Seventy-Six Drive ,
Youngstown, OH, 44515
+1 (330) 797-0224
Youngstown, OH, 44515
+1 (330) 797-0224
1355 West Main Street ,
Elko, NV, 89801
+1 (775) 738-0404
Elko, NV, 89801
+1 (775) 738-0404
1020 George Road ,
Ashland, OH, 44805
+1 (855) 281-1020
Ashland, OH, 44805
+1 (855) 281-1020
2890 Brecksville Road ,
Richfield, OH, 44286
+1 (800) 362-7490
Richfield, OH, 44286
+1 (800) 362-7490
2301 North Ohio Street ,
Salina, KS, 67401
+1 (785) 823-9700
Salina, KS, 67401
+1 (785) 823-9700
Most Viewed Companies
1130 Overlander Street ,
Emporia, KS, 66801
+1 (620) 343-6303
Emporia, KS, 66801
+1 (620) 343-6303
4303 Lewis Road ,
Harrisburg, PA, 17111
+1 (717) 564-6151
Harrisburg, PA, 17111
+1 (717) 564-6151
11 Runway Road ,
Levittown, PA, 19057
+1 (215) 945-0350
Levittown, PA, 19057
+1 (215) 945-0350
5650 E. Travel Plaza Way,
Tucson, AZ, 85756
Tucson, AZ, 85756
607 Truckers Lane ,
Bloomington, IL, 61701
+1 (309) 828-1331
Bloomington, IL, 61701
+1 (309) 828-1331
11 Industrial Lane ,
Johnston, RI, 02919
+1 (401) 351-0900
Johnston, RI, 02919
+1 (401) 351-0900
Ratings and Reviews for Kenworth of Richfield
Reviews
Leave a review about the Kenworth of Richfield company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.
3.710 reviews |
1
3
2
0
3
0
4
1
5
6
|
a year ago
Becky Burch for
Kenworth of Richfield
had a unit towed in after roadside was unable to locate issue. Was told they would try to diagnose it that day, if not then the next day. I was told if it was a transmission issue, then they were a week out on repair. Next day I called for status, still not even looked at, now two weeks out for a transmission repair, they they haven't even confirmed that it needed yet. Was told they would get to it that day. Next morning called again, still not looked at, can't say it they'll look at it or not? What type of business is this, horrible customer service. Will NEVER use this place again. Terrible, not truthful! Would have never had our unit towed here had they just been honest in the first place.
Reply
a year ago
wilfredo coello for
Kenworth of Richfield
Came in with a problem and a lot of questions. RAY from service and parts took care of us. What a professional and knowledgeable gentleman. Very patient , and extremely helpful., well prepared to help you with any issue you might have.
Thank you Ray!!!
Reply
a year ago
brian turner for
Kenworth of Richfield
Took my truck there after 5 other shops with the same problem. Bill actually took the time to figure out what was wrong and fix it. Delaney was great about keeping us up to date on what was going on. Been a week since we left there and no more derate codes on truck. Thank you guys for getting it fixed finally for us and not throwing parts on it and sending us out the door just for it to happen again, like the other shops did
Reply
2 years ago
Marty Thomas for
Kenworth of Richfield
100% Awesome Experience. I had a DEF sensor go bad, called them and was told it would be the next day until they could get to it. I arrived there and explained I had a load to deliver the next day and would really appreciate anything they could do to try to get it fixed sooner. Zac in service worked his magic and made it happen by 8pm that same evening and I was on my way. I couldn't have asked for anything more. Thank you again to Zac and everyone in the service department for helping me out, I really appreciate it.
Reply
2 years ago
Ock saba for
Kenworth of Richfield
All employees are very unprofessional in person and over the phone. Took 5 days until I was able to drop my truck off then had me waiting for 2 hours just for them to tell me they cant look at it. Didn't touch my truck for another 2 days.Can't follow simple requests. When I finally picked up my truck there was missing pieces under the hoop and in the cab and they said they can't do anything about it. I will never go back to this kenworth location Truthfully you get 0 stars
Reply
3 years ago
Majid Hameed for
Kenworth of Richfield
My Kenworth truck was broke on the way from Canada to USA. Found Kenworth dealer nearest one.
They are good people. But very busy place they did not have time to fix.
Atleast I could find and buy a part which I was needed.
Reply
3 years ago
Wood Pecker for
Kenworth of Richfield
Very nice n patient group of people - got an estimate on damage that occurred 26th from another backing up, struck the grill part with some bumper rubbing paint damage on this 680 model
Reply
4 years ago
Nana Osei for
Kenworth of Richfield
Truckers have been denied access to their bathrooms after being stuck on property due to waiting on truck repairs. Truckers are essential workers, just like the on site staff and there is absolutely no reason why a trucker should be stranded 4 days on site and not given access to the bathroom. Totally unacceptable!
Reply
4 years ago
Paul Rollinson for
Kenworth of Richfield
Repairs are almost always done quickly. No real complaints other than they should contact drivers when the job is finished not just the company.
Reply
5 years ago
Peter Schilling for
Kenworth of Richfield
Hissong has been around a. Long time, I used to beg my dad to drive by to look at the row of new trucks. I had hats & keychains. So, now that I have my own KW , I took it to Richfield for A/C work. Then they called and said we are terribly sorry the technician crashed it into a pole pulling in the garage, they promised to make it right !
And make it right they did !! After making contact with Denise the service director it was just a matter of time . Due to structure damage the hood had to be replaced.
She put it all together replacing hood & bumper in 2 working days. Which basically eliminated any downtime...
The guys in the body shop did a great job transferring all the fixtures over , you can tell by looking at their work ,that paying attention to detail is one there shop qualities.
Thanks again to the service department for making it right just like they said.
Reply
Question & Answer
In this section, you can ask a question and receive detailed responses from the company or other users.
Reports and Complaints
You can leave a report or complaint if you witness unsafe driving of a Kenworth of Richfield vehicle . By leaving a report or complaint, you will help bring an unsafe driver to justice and will make the road safer and could decrease the number of injuries and fatalities including trucks.