Truck Sales

Was alright.had what I needed

Very nice and friendly people Checked my def system Didn’t find any problems They even can provide you with a car for shopping while waiting for your truck

.so slow seven hours for passenger side brake job. Had to wait till morning for the other side. Just the passenger front brake that's it seven hours

Hand's down good service for parts and repair!

I brought my truck to get checked for an antifreeze coolant leak. They said they would check it that day at 4 PM. It never happened. Then they told me when I called the next day that they would check it in the morning. I came at the end of that day and they said they never had time to come around to check it. They did nothing and wasted two days of my time, when I could’ve been working and making money instead of leaving my truck parked at Peterbilt by far the worst service I’ve had in a long time. Very unprofessional. Avoid this place .

Excellent service provided by Patrick Orneales, hesitant at first but overall friendly.

I am a trucker!!!! To all you people who have poor services rendered and was left with no recourse but holding the bag, listen to me . I went to Council Bluff Peterbuilt to have normal repairs made, things happen the Tec messed up. When at a later date I discovered the problem Rob the service mgr IMMEDIATELY assured me that they would make it right. Rob the service mgr is truly an honest person and a professional. They did the work at an significant expense to them. Dwayne and Steve the body shop mgr was awesome in communicating and scheduling repairs. The parts dept staff is awesome as well as everyone else. The facility is modern, clean, and efficient , and a notch above any other stores and (I’m on my third Pete) that I have known. Pete even likes them!!! These people put the S in service I appreciate them Kenny Green

P!as poor wrench turners that only want the money from big contracts. Don’t bother making a booking for work because they don’t care. Can’t get to it today bs! That was the gf’s truck. I told them, don’t go there but they did it anyway. Took mine there two years ago and they left wires dangling off the batteries shorting out causing all sorts of problems I had to figure out myself. Told me my fuel pump was dead and I said no, only replaced last year. Turned out their wrench turner shorted the pump wiring out? Why? You were doing my rear bushings. Fookin idiots.

Great professional staff, love to see it 👌 Small but probably the best trucker's lounge I've ever needed to stay in, has air conditioning, netflix, cozy chairs! ☺️ Maybe it's the holidays, maybe not? It just feels great doing buisness here. #StayThisWay

Today at around 06:15 I go inside to see about getting service done on my truck. I go inside and stop at first counter. The guy there sees me walk in and instead of asking me what I needed, he continued talking to one of his Co workers instead of acknowledging me being there. So I noticed a sign pointing towards the service department, so I found my own way there. Once I get there there is someone, who I assume was a service counter employee. Once he saw me he asked me what I needed, while at the same time he's sitting playing a video game on his cellphone. I told him my truck was having an electrical issue with my headlight not working. The whole time I'm telling him my issues with the truck, he's just busy playing his game on his phone. After I finish telling him my problems with the truck, he then asks me if I had a trailer. I replied no. Then he says it'll be a while before someone can look at it, because they would need to power my truck down before they can test it. I ask him how long is a while. He replies and says, at the end of the week. I understand that all kenworth shops are busy with other trucks that come in. But at least make yourselves look busy if that's the case. Parts counter was busy talking to his Co worker instead of assisting a customer. And service guy is too busy playing his game on his phone to acknowledge a customer professionally.

Good staff, talented techs got our company truck in and out of their shop quickly.

They take too long to diagnose the problem and then after one week they still can't seem to find the problem. They also try to get you to purchase items you don't need. They never give you a call back when a problem arises. The last thing is make sure all visible connections are connected back before you leave, because they may not be.

This Kenworth dealership is so friendly, had a good experience looking for a kenworth t680 I will come back to this place I give 5 stars.🛻

Great place to get your electronics stolen .I had my GPS and radar detection in my laundry bag full of clothes and they went through everything and took the electronics

Great place to get your electronics stolen .I had my GPS and radar detection in my laundry bag full of clothes and they went through everything and took the electronics

They don’t have Macanic

Stopped to get parts on Saturday, very helpful, would take truck for service anytime I'm in the area.

From the Service writer, to the shop Forman. I was informed of the start time, parts, and labor cost, and completion of my truck. Very clean lot, very clean, and well organized shop. Tech's were busy every time I was there, and not playing on their phones like I see at other places. Had been in 2 other shops in the previous days for the same issue, Peterbilt TLG diagnosed the issue, and fixed it ! Thanks guys, and gal's ya'll are the best. To be honest, I usually steer clear of dealing with dealer shops, but I will definitely use them again, and definitely recommend them to everyone I know. 👍

Great service. Great sales staff. Knowledgeable employees.

I recently had king pin issues so I took it to them because it was under warranty through them upon getting my truck back and getting down the road I started smelling sulfur I checked my batteries and saw smoke coming from them.I called and let them know of my issue because I recently had bought batteries in December of 2021.i couldn't get back so I stopped at a dealer to get them switched out because they was under warranty only to find out my batteries had been switched. I immediately called them and told them about it.So I finally make it back their way and immediately they throwing out accusations of another shop must have done it but no other shop was left alone with my truck needless to say I get a phone call from the service manager questioning my review on them and told me that they would not provide me service to me anymore they just didn't know I was fed up and wasn't anyways beware