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Business details for Peterbilt of Council Bluffs & Omaha
| Hours |
Monday: 7:00 AM – 12:00 AM Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: 12:00 AM – 12:00 PM Sunday: Closed |
| Categories |
car_repair store |
View Peterbilt of Council Bluffs & Omaha location information on the map
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Latitude: 41.2342701
Longitude: -95.8830685
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Ratings and Reviews for Peterbilt of Council Bluffs & Omaha
Reviews
Leave a review about the Peterbilt of Council Bluffs & Omaha company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.
3.415 reviews |
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8 months ago
Johnny Lott for
Peterbilt of Council Bluffs & Omaha
.so slow seven hours for passenger side brake job. Had to wait till morning for the other side. Just the passenger front brake that's it seven hours
Reply
10 months ago
Adan Acosta for
Peterbilt of Council Bluffs & Omaha
I brought my truck to get checked for an antifreeze coolant leak. They said they would check it that day at 4 PM. It never happened. Then they told me when I called the next day that they would check it in the morning. I came at the end of that day and they said they never had time to come around to check it. They did nothing and wasted two days of my time, when I could’ve been working and making money instead of leaving my truck parked at Peterbilt by far the worst service I’ve had in a long time. Very unprofessional. Avoid this place .
Reply
a year ago
Kenneth Green for
Peterbilt of Council Bluffs & Omaha
I am a trucker!!!! To all you people who have poor services rendered and was left with no recourse but holding the bag, listen to me .
I went to Council Bluff Peterbuilt to have normal repairs made, things happen the Tec messed up. When at a later date I discovered the problem Rob the service mgr IMMEDIATELY assured me that they would make it right.
Rob the service mgr is truly an honest person and a professional.
They did the work at an significant expense to them.
Dwayne and Steve the body shop mgr was awesome in communicating and scheduling repairs. The parts dept staff is awesome as well as everyone else. The facility is modern,
clean, and efficient , and a notch above any other stores and (I’m on my third Pete) that I have known. Pete even likes them!!!
These people put the S in service
I appreciate them
Kenny Green
Reply
a year ago
MKP for
Peterbilt of Council Bluffs & Omaha
P!as poor wrench turners that only want the money from big contracts.
Don’t bother making a booking for work because they don’t care.
Can’t get to it today bs!
That was the gf’s truck. I told them, don’t go there but they did it anyway.
Took mine there two years ago and they left wires dangling off the batteries shorting out causing all sorts of problems I had to figure out myself.
Told me my fuel pump was dead and I said no, only replaced last year. Turned out their wrench turner shorted the pump wiring out? Why? You were doing my rear bushings.
Fookin idiots.
Reply
a year ago
Niles Yerdon for
Peterbilt of Council Bluffs
Had them rebuild my engine in may, left get less than one hundred miles engine check light comes on took it back numerous times for that on 7-11-22 they replaced the dpf filter 2 nights in a motel leave less than 100 miles engine check likes was told the computer had to catch up ?? Went to Amarillo and back level 1 derate 5 times before I got back. Truck went back in 7-19-22 more hotels again, got it back 7-21-22 at 8:00 pm. 5 miles engine check like comes on $3,046.76 total $344.44 parts supplies $75.00 and tax.Highly do not recommend this place!! They have you do at least one star.
Reply
a year ago
Lara for
Peterbilt of Council Bluffs
I just needed an engine light checked out. I had expected to wait hours before they'd come out and check it but they did it immediately. The customer service here is excellent as well! Great place!
Reply
2 years ago
Karen for
Peterbilt of Council Bluffs
After an initial disappointing experience, the service manager and shop foreman worked very hard to fix the problems. I am impressed with their honesty and integrity and commitment to small businesses in trucking. I will still be a cautious consumer, but I have confidence both Kyle and Rob will exceed expectations. I definitely recommend this service facility while under their capable management.
Reply
2 years ago
Michael Olson for
Peterbilt of Council Bluffs
Amelia one of the best and most professional service writers in the country. Very polite and friendly to work with. Listens and takes the time to let you explain the issues with your trucks without being rude. Got our trucks in without hesitation.
Kyle the shop foreman was top notch. Worked on our equipment in a timely manner and was very respectful to work with. I would without a doubt recommend them to anyone. Very pleased with the service provided..
Michael Olson
Brady Trucking Inc
Reply
2 years ago
Liz Hartel for
Peterbilt of Council Bluffs
Outstanding. We had a dash light pop up. After being told at another dealer they couldn’t test it for two day, CB Peterbilt said stop on by, park by the door and we will plug in to the truck. Exactly what they did and took the time to check out the problem, clear it and at no charge printed out the report. All this with a happy attitude and a smile. Keep up the great service!
Reply
2 years ago
walter zepeda for
Peterbilt of Council Bluffs & Omaha
Excellent !!! the parts department attended me very quickly, no long waiting lines, very friendly vendors. plenty of room for a truck with a trailer. they had what I needed, very happy to shop at this peterbilt location. Thank you so much. ✌️✌️
Reply
4 years ago
Christopher R SMITH for
Peterbilt of Council Bluffs & Omaha
Made an appointment to get a truck serviced, they told me it was set. Next day, I needed to add an item to the appointment to get checked out. They had no record. I reset the appointment. Truck arrives and they have no record of an appointment. I even gave them a PO both times. I hate to drop reviews like this, but Peterbilt needs to be aware so they can correct these issues.
Reply
4 years ago
c jeffers for
Peterbilt of Council Bluffs & Omaha
Parts guys are awesome had all my parts and got this new hat
Reply
4 years ago
pops airsoft for
Peterbilt of Council Bluffs & Omaha
The parts department was excellent got me what I needed even though it wasn't for Peterbilt The parts person know exactly what I needed and had it in stock I Will return next time I need parts and I'm in this area
Reply
4 years ago
Ron Byer for
Peterbilt of Council Bluffs & Omaha
If you need service on your truck keep moving,phone service to see if they could get me in for a clamp on my exhaust and an air dryer cartridge, asked service foreman Ken,said he wouldn't be able to get me in till Wednesday or Thursday, this place is a complete joke in the SERVICE DEPARTMENT ,why would we want to buy a Peterbilt, same kind of joke us owner operators talk about Freightliner,don't buy a truck from this dealership,complete joke,I would give them 0 stars but you have to give them something, by the way,it's Monday morning
Reply
4 years ago
Peter Moen for
Peterbilt of Council Bluffs & Omaha
I called the shop at 9 pm last night looking for help with a coolant leak on my 2004 Peterbilt. I was told if I was here at 7 am they would get me in. What!! No way!! By 7:20 this morning I was pulling into a bay. WOW! The parts store is impressive and the counter people are very helpful. Thank you!!
Reply
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