Ri Truck & Trailer

Mike the owner is one helluva guy Smart man an very reasonable The man to go to for all your needs

Nobody better in the biz! These guys are always right on top of it and at a fair competitive price

TREATED A TRAVELER WITH INTEGRITY Came here a few months ago hauling a boat with my semi truck. Hitch was shoddy and I needed a trailer jack as well. I called and Mike answered the phone immediately. He LISTENED while I described my issues. He said he was on the way to the parts warehouse and asked for some pictures so he could get the correct hitch. He gave me very precise directions as to how to get a semi into his place. Bear in mind three things; 1) This was at the time of the beginning of the shortage of everything. 2) I am from out of town and he knew it 3) He was my only real option and he was very aware of that important fact, as well. This is generally a recipe for extortion. I would have had to pay mobster rates and that family would have never had to deal with me again. I did not pay organized crime rates. The hitch and jack he found were of good quality and very similar to online prices for the exact same items. I was taken care of quickly and I watched the gentlemen install the parts. Their work was top notch. I paid a very fair price for labor and was on my way before rush hour traffic. I even offered to get lunch for the whole family, but they thanked me and politely declined. The boat and trailer made it back to Utah without incident. That hitch was put to the test. There are a lot of potholes, dips and bumps between Rhode Island and Utah. A few thousand miles worth. The hitch was good. Businesses and families like this one and becoming more and more rare by the day. I am confident the Rhode Island Truck and Trailer family will be thriving for decades to come. Sam

I came across this shop on Google, for the reason that I was in need of a trailer hitch installed. My experience with this shop was not a good one, I got cheated! Following a scheduled appointment to drop-off my vehicle in the AM, it was in the shop all day just to install the hitch. And then, was told to reschedule to install the wiring which I did later on. The price to install the hitch was reasonable but not for wiring, according to prices with other shops in the state that performs this kind of work. The overall price paid for the complete installation was a burden! This installation was done on a SUV - $459. The scam was executed on the second attempt. At first, the price estimated was roughly close to $300, which I accepted. But, because I didn’t confirm on the second time Mike decided to increase the price without noticed. Further, to put pressure on me as to collect the full amount, the vehicle sat at the shop for the rest of the day until half an hour before closing, plus, it was a three day weekend. The labor was two hours. This would left me without the vehicle for 3 days and my wife needed it for work. Upon arrival at the shop three individuals awaited to receive payments, which was kind of disturbing and intimidating. To say the least, this is a very awful way to conduct business with new costumers and not professional. Review submitted in good FAITH!

The employees here are so nice and extremely helpful Definitely recommend to all