Rihm Kenworth - Albert Lea
Rihm Kenworth - Albert Lea
Truck Repair Shops Truck Sales Truck Parts Sales Stores
75903 230th Street ,
Albert Lea, MN, 56007
+1 (507) 552-1340
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Business details for Rihm Kenworth - Albert Lea
| Hours |
Monday: 7:00 AM – 6:00 PM Tuesday: 7:00 AM – 6:00 PM Wednesday: 7:00 AM – 6:00 PM Thursday: 7:00 AM – 6:00 PM Friday: 7:00 AM – 6:00 PM Saturday: Closed Sunday: Closed |
| Categories |
car_repair store |
View Rihm Kenworth - Albert Lea location information on the map
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Latitude: 43.6577642
Longitude: -93.3118923
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Ratings and Reviews for Rihm Kenworth - Albert Lea
Reviews
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2 years ago
james roberts for
Rihm Kenworth - Albert Lea
The lady working the reception desk is the rudest person I've ever met. She couldn't get a part number and when asked the ETA on my truck she said "It's in the shop?!?" Of course I know it's in there. The entire staff doesn't use words to communicate with drivers. Worst kenworth experience I've ever had.
Reply
2 years ago
Hamza Naseer for
Rihm Kenworth - Albert Lea
Purchased a truck from this fleet , T680. Truck came into a dealership in Albert Lea after a couple months I took in the truck for a diagnostic and the truck mileage on the engine came higher then the cluster on the dash which indicated there was mileage roll back and foreplay. After several attempts in contacting the dealership as well as twin express they were unresponsive and didn’t offer to help. Had a def issue with the truck and was told why by Jim Urness (used truck manager ) why I didn’t use my extended warranty which I paid $8,000 out of my pocket. Instead of accepting that someone rolled back the miles they just look for ways to blame it on the truck rather then themselves. I have attached clear pics showing my dash from ecm report my ELD device shows two different mileage. Stay away from purchasing any trucks from this fleet. Purchased the truck from Todd Taylor
Reply
2 years ago
Michael Hanson for
Rihm Kenworth - Albert Lea
Hard working men and women.
Friendly and knowledgeable.
I get my truck serviced here all the time.
I highly recommend Rihm Kenworth of Albert lea, MN
Reply
2 years ago
Dararit Chao for
Rihm Kenworth - Albert Lea
Brought my Pete in for a heater hose leak on a Tuesday. The shop called on Friday and said it was done. I drove 90 miles to get my truck. When I got there I went to the truck and did a walk around and pre trip inspection. I found the truck still leak coolant from the same spot, only leaking more than when I brought it in. Took several hours and then told the O ring was bad or something. Took them another 6 days to complete the work. Now I see a check engine light on when I started the truck.
Reply
2 years ago
Jeff Carlino Sr for
Rihm Kenworth - Albert Lea
Logan the Mechanic was working on the cab mounts to our truck and had the battery box step cover off the truck and when he put it back on the truck he pinched the wiring to my skirt lights below the sleeper and cab including the air cans between the battery box and battery box cover and Burnt up the wiring to the fuse panel and the auxiliary light switch. Went to Rihm and have been told they won't be able to do anything to fix the problems. Now we have to pay for their mechanics incompetence.
Reply
3 years ago
KJ Lewis for
Rihm Kenworth - Albert Lea
Great people to work with.. always helpful!!
Reply
3 years ago
dean hab for
Rihm Kenworth - Albert Lea
They sold me a reman full locker rear-end. Supposedly had an awesome 3 year warranty. It broke 2 month's later and wanted me too pay another 4000 to get the replacement rear. Buyers beware they don't honor the warranty. Took 3 weeks just to find out they wouldn't honor the warranty. Cost me 20 grand in lost revenue. Had to buy another at a more reputable company.
Reply
3 years ago
cathy brown for
Rihm Kenworth - Albert Lea
I just want to say " AWESOME SERVICE " We were so impressed on how Samantha & Chance are !! We have never been anywhere where we have received such wonderful service they didn't have one of the parts that we needed for our 2007 Peterbilt so chance went across town to get it for us and to our surprise we were only there for less than an hour & a half !! And that was to change a belt & idler pulley !! I would recommend them above anyone ! We haul livestock for a living and we can't thank you all enough for your friendly fast service !!! Thanks again & keep up the great work!!
Reply
3 years ago
M&M Trucking LLC for
Rihm Kenworth - Albert Lea
Small wait time to get my truck in the shop but they fixed it properly and the staff is nice!
I marked it on my GPS because I would come back in a heart beat!
Reply
4 years ago
Andrew Erdman for
Rihm Kenworth - Albert Lea
If I could give them ZERO star rating I would in a heartbeat. Been waiting here for almost an hour now just to get a truck looked at and a paper signed so I can be on my way. Absolutely the worst customer service I have ever seen.
**Update**
I have spoken with John Bush about my issue and we are on good terms now. Thanks again John.
Reply
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