Hunter Truck - Buffalo

Best Heavy Truck dealership in WNY!!! Friendly Knowledgeable personnel Great supply of Great prices parts...Service is excellent in all ways!! Sales Dept top notch!!!

Don't usually give a five star, but the guys here in service. Got me fixed up even though was end of shift and going home on a saturday. Would recommend them hands down

Very bad service They have no credibility If you have a guarantee they cheat you in order to make you pay more for them They treat you as if you are begging for good from them

Excellent service on a Saturday morning. Ian was friendly and knowledgeable. Great dealership!

Fast professional efficient. Got the truck in and out quickly as they could. Small problem with communication about critical part shortage. If the info would have been available earlier in the day. It would have saved me 3 days of waiting. However it worked out. I found the part at another dealership. Rented a car and drove to Kenworth in Boston. Despite this I would come back. If possible I would order the parts ahead of time or bring them with me.

Stopped in a few weeks back for a engine light. It took longer than I wanted, but the staff there was awesome. The service writer, Daniell came out regularly to update me on what was going on. Im not super familiar with the mechanic stuff and she was really patient and took the time to explain things to me. I just bought the truck and had questions about maintenance and she printed out some stuff on the oil and actually sat down with me and explain to me what kind of oil I should use and why I should use it. She seemed very knowledgeable and did a really good job making it so I could understand it. I don't go out that way often, but if I. Ever in that area again and need help, I would definitely go there.

The young lady at the service desk was a lot of help and extremely patient. She represents the company well.

Best Peterbilt leadership I have ever been to they're very courteous very thorough very friendly they have done a very good job on my truck and trailer and still doing a good job from this truck being so bad shape I recommend this place to anyone for anything no matter what it is they don't fix it and do it in a friendly way

The first time dealing with Hunter Group went very well, we purchased a truck sight unseen and when it arrived it was as stated. Forward 3 years and we decided we were going to purchase a 2010 389 Peterbilt from them, they sent us photos and in the photos the truck showed very little damage (bumper damage, and few dents in back of sleeper), we moved forward with the truck, sent Team-Driveaway to pick up the truck and stop and grab a New Stoughton Grain trailer along the way. When the truck arrived we were extremely shocked of the condition of the truck. It has over $10k worth the unseen or ummentioned cosmetic damage. We called Al Foster (Sales manager, who we purchased it form) who is half retired and he stated to us on the phone, "the truck left with no damage". The truck has clearly been rolled over some time ago, the whole driver side is damaged and someone at sometime tried to paint it with mismatching paint. The truck came in full of aged damage, the new Stoughton was flawless. (clearly did not happen on the drive) When comparing the photos we were sent to the actually truck wheels were different, there were 2 antennas vs one, different light positions ect. Clearly a bait and switch since they knew we were purchasing it sight unseen. We purchase over 50 trucks a year and most people are very honesty and upfront with what you are purchasing. Not Hunter Truck sales or Al Foster. The truck was also suppose to be "fully serviced" written right on the purchase order. The dates on the filters were from months ago, half of them painted over by frame paint. I hate giving this poor of review and I believe in second chances but this was not a mistakes on accident, it was dumped on us to get it out of their inventory. We did reach out to them and voice our concerns. They offered to purchase the truck back as we pay fright both ways. $7200 in freight. Very half-hearted offer. We would like to see a "good will" adjustment. If something changes I will update the review accordingly. Below is the last photo we were sent, compared to photos of the actual truck.

Maxi chamber on my trailer was leaking, in and out...less than 40 minutes. They weren't very busy though.