MHC Kenworth - Dallas

This Kenworth dealership is so friendly, had a good experience looking for a kenworth t680 I will come back to this place I give 5 stars.🛻

I don’t even own a Kenworth but I go here for all parts related to Cummins engine. The guys in parts are always helpful and the prices are great. Plus they always have the part when no one else does.

Today we were at the Parts Store, we love this place, everyone is always friendly and fast. Julio attended us, the best, very professional, collaborator and connoisseur of his work. The rest of the guys are very good too, Javier among them. It is seen that everyone feels good in their workplace, motivation and desire to serve their customers very well are perceived.

It amazing how much better this place has gotten from 5 years ago. This place has great customer service and great mechanics. They go above and beyond. FYI if you need a motel there is the Candlewood Suite Dallas with shuddle that will come get you and bring you back. The motel price is reasonable.

I was looking to buy a semi truck and I went to MHC Kenworth on Irving Boulevard and purchased a 2015 Peterbilt 587 ,a very nice looking truck. The best part about the Sale and the after Sale was the Service I received as a Customer. Truck Manager Mike Hanshaw was very professional and knowledgeable about the truck I brought. He answered all my Questions and I would recommend to all my Truck Driver friends to go to MHC on Irving Boulevard and get their next Truck. Also Mike Hanshaw works with a Great team that consists of ERIC PHEARS and CLARK EVANS . Go see them soon on your next purchase and tell them Herbert Taylor referred you. Now it been over 15 months since I wrote my review and I tell you the truth used truck Manager Mike Hanshaw truly been a great help to me with the operation of my truck. I can always call Mike Hanshaw with questions about my truck and what might be the problem when the truck not running good or just whatever I need to know and he still take out time to steer me in the right direction. If I ever need to buy another truck you can bet it will be brought at MHC KENWORTH on Irving blvd Dallas Tx. If anyone is looking to buy a good quality truck I advice you to go to MHC KENWORTH on Irving blvd and ask for Mike Hanshaw and tell him Herbert Taylor sent them and you won't be disappointed

Looks like we can only do 1 review on a place or maybe thetes a waiting period , idk. This is another 1 🌟 for South Dallas for their robotic response and lack of integrity and honesty.

Came in with a poor quality def and engine derate massages! 1st tech said it was rear nox sensor problem, OK replaced. Test drove it, came back all lights and messages were gone, looking good so far. However, truck owner took it down for about 65 miles distance and all problems came back as it was first came in. Took the truck back and got charged for second time for what they so call diagnosis ( paid twice for diagnosises for the same complaint within less than 20hrs). Now 2nd tech said def doser need to be replace, ok do it. Thought it would take around 3hrs to replace a def doser+ regen + test drive. But after he replaced the doser and regen and hejust disappeared. Waited for 45 mins. nobody so up, went into the office they said have to wait 2 1/2 for the 2nd shift to come in and drive test. These people just wasted so must time for a work that can be quick...smh!!

MOST HONEST Shop Ever !!!!! First went in for a clutch adjustment expecting the worst . Tech told me clutch looked new, adjustment perfect and clutch brake good. A few weeks later went in with problem of getting in gear while stopped. I went in asking them to replace my slave cylinder as I thought that would solve my problem. Tech said before he would replace he would check it out first. I agreed. Come to find out the grease fitting for throw out bearing wasn’t accepting grease. Said he would replace fitting but after messing with it the fitting took grease, therefore no charge for new fitting. Glad I took the Tech’s advice. Saved my hundreds of $$$$. Plenty of room to bring in trailer. Went back the second time because dealer was Honest and got me in Quickly the first time.I driver a Kenworth so I don’t have issues, but if I do they are my Dealer of Choice !!!! Thanks a millions guys

What can I say this dealership is always easy to work with. I was actually getting a set of King Pins put in at my own yard. When I realized the shocks were bad also. Call them up to check the prices of the shocks and they let me know they were on sale and also put a set aside for me. Can't complain about that at all. Thanks for all your help guys

Greatly appreciated🚚🔧