Such an amazing staff. They make storing there a breeze. I reside in FL but have a unit at this location. Anytime I call for updates or receipts they are always quick and happy to help. They make Life Storage look great! FIVE STAR SERVICE!

Jonathan was great! Was able to make a reservation online and finalize without a problem. They now even have a QR code that allows you to get into your space without knowing your code!😃

Rented from Snow road self storage- operated by A Schillinger Self Storage Beware- Terrible customer service! I had my unit for 1 week, it was broken into. I was not notified of the break in and my unit was left unsecured from Friday to Sunday. I went to take more items to my unit on that Sunday and then realized my belongings had been gone through and unit was unsecured. I immediately removed my things and asked for a refund- even if it was pro-rated. I was told after waiting 2weeks, sorry it isn’t policy to give refunds and we cannot give the managers contact info to you. Worst storage unit experience ever!

I was just here to meet someone but staff seemed friendly. Placed seemed secured. Grounds seemed clean

Great place to rent from. Same day I rented I was able to move my things in. Customer service is #1. Could not remember my key code so I pulled up in a parking spot and the manager came out just to see if I was ok. I told him what I was doing and he got my identification for security reasons, and gave me a card with my gate code on it. The next day they let me use their restroom and gave me a Gatorade. Great customer services.

Tabitha is amazing wonderful customer service. So patient and goes out of her way to make you are making the right choice. I'm very pleased and well informed on how it all works. I must say I was very surprised and very happy with the service provided 5 Star worthy. Next time I am in need of a space I KNOW where I am heading.

Great experience! Clean and easy access. Will definitely use them again.

Amber does an extraordinary job and cares about her customers. Our interactions with her have been delightful. She deserves special recognition for the person that she is.

Dominique is an amazing representative! She made renting a storage the easiest step in moving! Found the perfect space super quick!

Our experience with Extra Space Storage in Kentwood couldn't have gone any better. From reserving our unit online to finding everything ready for us on arrival it was effortless. Justin welcomed us on arrival, got our movers through the security gate and over to where we were waiting, and even brought everyone cold bottled water on a ridiculously hot moving day. Not sure what else we could have asked for. I even like the price I'm paying for my unit!