Trucking company reviews.
See the bigger picture.

Was alright.had what I needed

Very nice and friendly people Checked my def system Didn’t find any problems They even can provide you with a car for shopping while waiting for your truck

.so slow seven hours for passenger side brake job. Had to wait till morning for the other side. Just the passenger front brake that's it seven hours

Hand's down good service for parts and repair!

I brought my truck to get checked for an antifreeze coolant leak. They said they would check it that day at 4 PM. It never happened. Then they told me when I called the next day that they would check it in the morning. I came at the end of that day and they said they never had time to come around to check it. They did nothing and wasted two days of my time, when I could’ve been working and making money instead of leaving my truck parked at Peterbilt by far the worst service I’ve had in a long time. Very unprofessional. Avoid this place .

Excellent service provided by Patrick Orneales, hesitant at first but overall friendly.

I am a trucker!!!! To all you people who have poor services rendered and was left with no recourse but holding the bag, listen to me . I went to Council Bluff Peterbuilt to have normal repairs made, things happen the Tec messed up. When at a later date I discovered the problem Rob the service mgr IMMEDIATELY assured me that they would make it right. Rob the service mgr is truly an honest person and a professional. They did the work at an significant expense to them. Dwayne and Steve the body shop mgr was awesome in communicating and scheduling repairs. The parts dept staff is awesome as well as everyone else. The facility is modern, clean, and efficient , and a notch above any other stores and (I’m on my third Pete) that I have known. Pete even likes them!!! These people put the S in service I appreciate them Kenny Green

P!as poor wrench turners that only want the money from big contracts. Don’t bother making a booking for work because they don’t care. Can’t get to it today bs! That was the gf’s truck. I told them, don’t go there but they did it anyway. Took mine there two years ago and they left wires dangling off the batteries shorting out causing all sorts of problems I had to figure out myself. Told me my fuel pump was dead and I said no, only replaced last year. Turned out their wrench turner shorted the pump wiring out? Why? You were doing my rear bushings. Fookin idiots.

Great professional staff, love to see it 👌 Small but probably the best trucker's lounge I've ever needed to stay in, has air conditioning, netflix, cozy chairs! ☺️ Maybe it's the holidays, maybe not? It just feels great doing buisness here. #StayThisWay

Today at around 06:15 I go inside to see about getting service done on my truck. I go inside and stop at first counter. The guy there sees me walk in and instead of asking me what I needed, he continued talking to one of his Co workers instead of acknowledging me being there. So I noticed a sign pointing towards the service department, so I found my own way there. Once I get there there is someone, who I assume was a service counter employee. Once he saw me he asked me what I needed, while at the same time he's sitting playing a video game on his cellphone. I told him my truck was having an electrical issue with my headlight not working. The whole time I'm telling him my issues with the truck, he's just busy playing his game on his phone. After I finish telling him my problems with the truck, he then asks me if I had a trailer. I replied no. Then he says it'll be a while before someone can look at it, because they would need to power my truck down before they can test it. I ask him how long is a while. He replies and says, at the end of the week. I understand that all kenworth shops are busy with other trucks that come in. But at least make yourselves look busy if that's the case. Parts counter was busy talking to his Co worker instead of assisting a customer. And service guy is too busy playing his game on his phone to acknowledge a customer professionally.