Came to this shop in the late evening on 6-5-20, they got my truck in and found the problem within 20 mins. They also took care of other wiring issues. By far the most time efficient and knowledgeable volvo shop I've been to. They didn't BS around with me which a lot of shops do.

Very helpful and friendly 😊 had the part needed for the truck ... would go back to get service ... Thank you 😊 very much ...

Nice clean drivers lounge, friendly service folks. Over all good experience

Parts Department gives excellent service. Service department not prepared to offer swift service for owner operators. Left truck with them because they don't allow you to wait in service area. Had the truck from 9am to closing and didn't get repair completed. Had to run following morning couldn't wait any longer time is money. Wish they understood that

I had a great experience with Scott Volvo Cars and Luis Rodriguez who was a great help throughout the process of purchasing my Jeep Compass during the COVID-19 pandemic. This process was done with limited in person contact and was safe and enjoyable for all. Thank you Luis and Scott Volvo Cars!

Got me in fast and fixed very pleased with the service I received.

Great Customer Service when you get to speak/work with someone but its hard to get thru on the phone and when you do, they make you give them your number so they can call you back because they are so backed up. Its been that way for years and it doesn't appear like that will change anytime soon which is a shame because the majority of the time you end up having to call them back because they forget to call or just keep taking new calls as they cone in when they start to get caught up. Why they insist on staying under staffed instead of hiring more Parts Department personnel to handle the large volume of parts requests they continuously have I'll never understand. All that aside, the parts they usually have on-hand is great and the employees attitudes and willingness to go the extra mile to get you what you need are above par and positive.

Wow amazing Branch Manager Scot Robbins. Parts Manager Floyd Barnett. Sales Rep Larry Lawhead. We drove from Dallas,TX to Joplin,MO to pick up the 2021 Kenworth W900 & this gentleman, have been amazing. We have been dealing with issues, that they had no idea or had no control, but they have been very helpful, checking up on us to make sure that we are comfortable & pleased taking time to talk to us. Excellent groups of people thanks for your hospitality, caring & we greatly appreciate. Keep up Good work Mainaz Staggs

Service department was excellent , they got me In and out faster than I thought. They have fine driver lounge but nothing to eat around if u have to wait longer but have to go with delivery